logo
Social Links
Addresses
Serving
Puyallup, WA
+1
Business Hours
Monday
8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
Wednesday
8:00 AM to 6:00 PM
Thursday
8:00 AM to 6:00 PM
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
  • Rating
  • About
  • Contact
Write a Review
B
Bryce D
EVERETT, WA
Posted on February 16th, 2024 10:59 PM
Delayed multiple time at last minute
Reply from Trudy Moore
February 26th, 2024 11:00 PM
Thank you for taking the time to provide feedback, Bryce. I apologize for the delays you experienced - this is not the standard of service we aim to provide at Mutual of Omaha Mortgage. We constantly strive to improve our operations and your...
read more
S
Shellea D G
SEATTLE, WA
Posted on February 15th, 2024 05:08 PM
The smoothness of the process with minor items to adjust along the way. The ending was a bit stressful regarding taxes and fund allocation but outside of that it was a better experience.
Reply from Michael Ross
February 25th, 2024 05:11 PM
I'm glad to hear you found the overall experience positive, Shellea. I understand that the end process was a bit stressful for you and I appreciate your patience during this time. Rest assured, your feedback is highly valuable and I'll definitely...
read more
S
Sajid Z
Auburn, WA
Posted on February 12th, 2024 07:19 PM
Excellent person open and will go beyond her abilities to close the loan
Reply from Trudy Moore
February 12th, 2024 07:42 PM
Thank you so much, Sajid, for your kind words and generous rating. It's reviews like this that truly make my job at Mutual of Omaha Mortgage worthwhile. I'm thrilled to hear that you were satisfied with our loan process and my efforts. I always...
read more
J
Jaelyn D
EVERETT, WA
Posted on February 2nd, 2024 02:02 PM
There were some hiccups in the loan process that could have been avoided by being up front about what all was needed.
Reply from Trudy Moore
February 2nd, 2024 08:09 PM
I appreciate your feedback, Jaelyn. It's important for us to continually improve the experience for our clients, and your input is invaluable in that process. I apologize for any inconvenience you experienced during the loan process and I understand...
read more
I
Imelda F C
Des Moines, WA
Posted on January 13th, 2024 04:45 PM
Thank u so much for making our dreams come true,all the transaction is so smooth and made everything easy..god bless you jeff
Reply from Jeff Journey
January 23rd, 2024 04:46 PM
I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was so positive, Imelda. Customer satisfaction is my top priority and hearing that I could contribute to making your dreams come true is truly rewarding. Your kind words...
read more
J
Jhonathan D C
Des Moines, WA
Posted on January 13th, 2024 12:46 PM
I got the answer right away when im a little confused.
Reply from Jeff Journey
January 23rd, 2024 12:46 PM
I'm thrilled to hear that I could provide clarity when you needed it, Jhonathan. Your satisfaction is my top priority. It's wonderful to know that you had a positive experience with Mutual of Omaha Mortgage. Thanks for the excellent rating...
read more
M
Michelle L G
Yelm, WA
Posted on November 6th, 2023 05:19 PM
Trudy is absolutely perfect at what she does! As a first time home buyer Trudv took all those jitters away. Her communication is implacable, she knows what she’s doing and it radiates from her! Thank you Trudy for getting us our perfect home!...
read more
Reply from Trudy Moore
November 9th, 2023 09:13 PM
Hi Michelle and Yvonne, thank you for taking time to provide a review for me. It was a pleasure working with you and I hope you enjoy your new home! Thank you for entrusting me with your financing needs. I am here if you have any questions...
read more
A
Ashli W
Kent, WA
Posted on November 6th, 2023 01:22 PM
I had such a great experience with Mike! He was easy to communicate with and always answered my questions. He made buying a home so easy!
Reply from Michael Ross
November 16th, 2023 01:23 PM
Thank you very much, Ashli! I'm glad to hear that you had a great experience and found the home buying process to be easy. Your satisfaction is my top priority, and it was a pleasure to assist you. I'm always here to answer any questions you...
read more
D
Derek C
Kent, WA
Posted on October 27th, 2023 12:35 PM
Communication and professionalism
C
Cora C
Seattle, WA
Posted on October 20th, 2023 04:43 PM
Easy to work with
Reply from Jeff Journey
February 21st, 2024 09:23 PM
I'm thrilled to hear that you found it easy to work with me during your experience with Mutual of Omaha Mortgage. Your feedback and 5-star rating is greatly appreciated. As always, I'm here should you need anything else in the future. Best,...
read more
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.