
AmeriSave - Plano TX
Plano, TX

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
There was no effort to communicate with me. Emails remained unanswered, I had to make repeated phone calls for updates and any information on the status and progress of the loan. In addition, there were several mistakes on the website interface...
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Every time I thought I had given the very last requested info to complete the deal... I received ANOTHER EMAIL askin for ONE MORE PC OF INFO. this happened at least 5/6 times. Not sure whose fault but was made to think this whole deal would...
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Overall, a good experience. My only hang up was the timeliness of response to my emails and phone calls. However, when I was speaking with Joshua, I felt that he was knowledgeable, informed, and professional.
“AJ” unfortunately doesn’t work for a customer focused company. Our closing date changed multiple times with no communication, including a “no show.” However, I would highly recommend AJ, during the pitfalls through no fault of his own, he...
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The process took WAY too long. Not as promised. The same information was asked for multiple times.
Alfredo is great. He was attentive to customer and tried to ascertain customer's request as much as he can. Prompt response and courteous behavior.
Outstanding experience throughout the application process. Mike was very professional in his response. He kept me updated with new requirement and acknowledgment that needed to be verified. So, I am glad I had an opportunity to work with him...
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Shanked was great. The only thing I would have changed about the process would have been being asked for all necessary documents upfront instead of piece medaled throughout he process.
Jacob explained thoroughly, the terms of my loan. He recommended the best options for it, based on my customized desires from this refinance. He responded quickly to my questions, and assisted in simplifying information I was required to provide....
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Refinance is months long process and proper communication is needed till closing date. Communication was good at first however, follow up questions were not answered on time. Worst, final amount of loan turned out to be more then what i owed...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.