Ruoff Mortgage - Owensboro, KY
Owensboro, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
I took hard copies to Bailey as I do not do online banking she asked for copues copies two more times then we get to losing and ur was written wrong she wanted to close the flowing week ur get bank statements she had already been given there...
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Reply from Bailey Crowdus
June 26th, 2026 06:18 PM
Amy, thank you for taking the time to share your feedback. I understand how frustrating it can feel to be asked for additional documentation, experience changes to the closing timeline, and have questions about final figures as closing approaches....
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Bailey is great! I’m glad I made the decision to work with her. She is personable, professional and supportive!
Reply from Owner
June 1st, 2026 03:49 PM
Thank you so much for your kind words, Lydia. I'm pleased to hear that you found my support helpful and enjoyed working with me. If you need anything else, please don't hesitate to reach out.
Truly apprecitated Bailey being present on closing day. It really helped to have someone you know and worked with be present and supportive.
Bailey Crowdus has received a review with 5 star rating from Timothy E
Reply from Owner
March 19th, 2026 06:06 PM
I'm grateful for your 5-star rating, Timothy. If you ever have any questions or need support in the future, I'm here to help.
Bailey was great to work with and was able to address all my questions and concerns and was very quick and helpful with my loan process
Reply from Bailey Crowdus
March 17th, 2026 08:36 PM
I appreciate your kind words, Timothy. It was a pleasure assisting you with your loan process, and I'm glad to hear that I could help address all your questions and concerns promptly. If you need any further assistance in the future, feel free...
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Excellent service
Reply from Bailey Crowdus
January 31st, 2026 08:45 PM
So happy to help get you into your new home! It was a pleasure to work with you!
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Lisa O'Nan, Ruoff Mortgage
Lisa is awesome. I have used her 2 times now.
Reply from Lisa O'Nan
December 17th, 2025 08:05 PM
I appreciate your kind words, Michael. I'm grateful for the trust you've placed in me during both of your experiences. Whether it's the first time or the second, I'm always here to ensure everything goes smoothly for you at Ruoff Mortgage....
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Lisa O'Nan, Ruoff Mortgage
Keeping us informed. The silence between lender and buyer can be stressful when such things as appraisals are being done. We were kept informed the whole process.
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Lisa O'Nan, Ruoff Mortgage
Keeping us informed. The silence between lender and buyer can be stressful when such things as appraisals are being done. We were kept informed the whole process.
Reply from Lisa O'Nan
December 2nd, 2025 06:51 PM
It's important to me that you're kept informed throughout the process, especially during potentially stressful times like appraisals. I'm glad I could help ease some of that stress for you, Christopher. Thank you for sharing your experience...
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Lisa O'Nan, Ruoff Mortgage
Lisa kept me informed and up to date on everything, She kept my mind at ease throughout the process. You're lucky to have her on your team 🙂
Reply from Lisa O'Nan
October 14th, 2025 03:47 PM
Keeping you informed and putting your mind at ease during the process was my main focus, Tara. I'm grateful for your kind words and appreciation. Being a part of your experience with Ruoff Mortgage was truly rewarding.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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