First Federal Bank, Overland Park, KS
Overland Park, KS
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Jaime Ortiz
I had a great experience working with the loan officer throughout the entire home financing process. They were knowledgeable, responsive, and always took the time to explain each step clearly. Their professionalism and dedication made the process...
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Helpful and informative no matter the question. very appreciated
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for your feedback, Josue. I'm pleased to know that you found the assistance helpful and informative at First Federal Bank. Your appreciation is valued, and I'm here to help with any questions you may have.
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Gina did a really good job, and we really liked how she worked. Great job overall. Would highly recommen.
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Thank you, Hugo. I'm happy to know you appreciated my work and would recommend me. If there's anything else I can assist you with, please let me know.
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She answer any questions we had and was very amazing at communicating and explaining everything we had questions on
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm pleased to know that I could effectively communicate and explain everything for you, Luis. If you have any more questions in the future, don't hesitate to reach out.
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They are very attentive to their customers and offer excellent service.
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I'm glad to hear you found the service attentive and excellent, Jose. Providing a positive experience for our customers at First Federal Bank is important to me. Thank you for your feedback!
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It was a pleasure working with her, a very attentive and capable person.
I would always recommend her.
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Thank you for your kind words, Roxana. I'm glad to hear you found my assistance attentive and capable. Your recommendation means a lot to me.
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Gina is an amazing person I loved to work with her in the process of buying my first home she was very kind and very supportive. I'm really thankful for everything she did for me 🤗
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm grateful for your kind words, Diana. It was a pleasure to support you throughout the process of buying your first home. If you ever need anything else, please feel free to reach out.
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Jaime is a great person!!! He helped us a lot in the process to refina our house and he gave us all the information to buy our next property!!!
we highly recommend
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for your kind words, Allan. I'm pleased that I could assist you in the refinancing process and provide the information needed for your next property purchase. Your recommendation means a lot to me!
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Everything was great specially on the paperwork
They did a great job
100% recommend for all my family and friends
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I'm grateful for your kind words, Manuel. It's appreciated to hear that you were pleased with the paperwork and found our service at First Federal Bank commendable. Thank you for recommending us to your family and friends!
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Felt great, like family every thing was very professional and very helpful will always apreciate it
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for sharing your experience, Jorge. I'm glad to hear that you felt like family and found everything professional and helpful. It's important to me that you feel valued at First Federal Bank. If there's ever anything more I can do...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.