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Orange County in Irvine, CA

Orange County, Irvine, CA

Irvine, CA
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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
85%
4 Star
11%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • R
    Renee D
    SAN BERNARDINO, CA
    Posted on January 29th, 2026 08:02 PM
    Cassandra was amazin! She answered all my question, was very patient, and not pushy to get the sale. Without knowing me, she show She cared about my concerns and financial situation. Thank you for having an employee who respects my time and...
    read more
    Reply from Cassandra Chase
    January 29th, 2026 08:47 PM
    I'm grateful for your kind words, Renee. It's encouraging to know that my approach resonated with you. Listening to concerns and respecting your time are important to me, and I'm glad it made a positive impact on your experience. If there's...
    read more
  • for
    Josiah Brown
    Encompass
    J
    Jonelle B S
    Altamonte Springs, FL
    Posted on January 28th, 2026 10:44 PM
    No, overall a good experience
    Reply from Josiah Brown
    February 5th, 2026 04:21 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • H
    Haywood B
    DALLAS, TX
    Posted on January 28th, 2026 12:39 AM
    Very efficient and helpful
    Reply from Nathaniel Pendleton
    February 4th, 2026 02:44 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • D
    David R
    WINDSOR, CO
    Posted on January 27th, 2026 07:46 PM
    It's always a little uncomfortable working financials but, Cassandra made this entire process very comfortable and user friendly. She is a real asset to your team.
    Reply from Cassandra Chase
    January 27th, 2026 09:20 PM
    David & Nancy, I appreciate your thoughtful feedback. I'm glad to hear that I was able to make the financial process comfortable and user-friendly for you. Your kind words mean a lot, and I'm pleased to know that my support was valuable. If...
    read more
  • for
    Erin Montalvo
    Encompass
    L
    Leonard M W
    SAN ANTONIO, TX
    Posted on January 27th, 2026 05:05 PM
    The personal connections.
    Reply from Erin Montalvo
    February 3rd, 2026 05:06 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • for
    Ryan Mort
    Encompass
    P
    Paulette D
    Spartanburg, SC
    Posted on January 27th, 2026 05:04 PM
    Ryan Mort, along with Carly Harrington, provided top-notch, professional customer service. More importantly, they were patient and very kind to me.
    Reply from Ryan Mort
    February 3rd, 2026 05:04 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • T
    Thomas A C
    PUEBLO, CO
    Posted on January 27th, 2026 03:09 PM
    Thank you for the wonderful customer service!
    Reply from Nathaniel Pendleton
    February 3rd, 2026 03:09 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • for
    Hafeezah Armstrong
    Encompass
    W
    William L
    YOUNGSTOWN, OH
    Posted on January 27th, 2026 02:31 PM
    Everyone was very pleasant and easy to work with.
    Reply from Hafeezah Armstrong
    February 3rd, 2026 02:32 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • for
    Ryan Mort
    Encompass
    M
    Marlene M D
    Kissimmee, FL
    Posted on January 27th, 2026 12:28 PM
    needed like my school fees to be included in the payoff
    Reply from Ryan Mort
    February 3rd, 2026 05:10 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • for
    Erin Montalvo
    Encompass
    K
    Kelley J M
    SAN BERNARDINO, CA
    Posted on January 26th, 2026 09:12 PM
    Erin, Anthony , and Audrey are very attentive and answered all my questions
    Reply from Erin Montalvo
    February 2nd, 2026 09:12 PM
    It was great working with you. Thanks again for putting your trust in us.
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    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.