ONE Presidential Mortgage | Virginia Beach VA
Virginia Beach, VA
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to fi... Show More
Contact Info
Point of Contact:
Bill Lane
Leadership Team
bill.lane@onepresidential...
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Reviews from Web
Knowing the final amount less than 24 hours before the closing was stressful. I also felt that we were reaching out more than they were providing information. I did not know their part would be virtual until a few hours before the closing.
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Reply from Erika Caslow
July 21st, 2026 01:18 PM
Patty, thank you for taking the time to share your feedback. I truly appreciate your comments, as they help us improve the experience for future clients.I’m sorry that we did not set better expectations regarding the electronic disclosures...
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Wendy is a wonderful lender. She always keeps her me up to date on how the loan process is going and I've always closed on time with her! She and her team are the best!!
Reply from Wendy Froehlich ONE Presidential Mo...
July 14th, 2026 05:04 PM
Jami, I'm pleased to know that you consider me a wonderful lender and that my updates have been helpful in keeping you informed throughout the loan process. I've enjoyed working with you and your buyers over the last 5+years. Thank you for...
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Pattie is extremely knowledgeable and all communication is timley! She is always availble even if on vacation. She knows how to get clients to the closing table.
Reply from Pattie Brogan - One Presidential Mo...
July 20th, 2026 12:35 PM
Cathy, I appreciate your kind words about my knowledge and communication. I'm glad to hear that my availability and efforts to assist, even while on vacation, have been helpful in getting you to the closing table. If there's anything more I...
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Missed the original close date because the lender required more info. This should have been recognized before the last minute, and this caused me to have to find an additonal additional $20k for closing. Also wanted to drop the house deed into...
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Reply from Erika Caslow
July 14th, 2026 05:56 PM
Hi Mike,Thank you for taking the time to share your feedback and for choosing ONE Presidential for your home purchase. We sincerely apologize that your closing experience did not meet your expectations.We understand how frustrating the one-day...
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I had a unique situation. Jessica was great in the care and follow through she provided.
Wendy was always just a message away with every every question I had. She was supportive when it was most challenging for me and held my hand through the whole process.
Reply from Wendy Froehlich ONE Presidential Mo...
July 13th, 2026 07:27 PM
Rebecca, I'm grateful for your kind feedback. It's important to me to be available and supportive during challenging times. Thank you for trusting me with your journey at ONE Presidential Mortgage. Here's to many wonderful memories in your...
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Focused service with all parties invovled. I appreciate Patti always answering her phone when I call. (Evenings, weekends). Keeps everyone in the loop. She makes a real effort in every situation to get the information. I do recommend Patti...
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Wendy is the whole package. Always willing to help and and very responsive. I was new to buy a home in Virginia and the rules are much different then California Wendy took the time to answer my questions and make sure I didn't have any issues...
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Reply from Wendy Froehlich ONE Presidential Mo...
July 12th, 2026 05:50 PM
Robert, I appreciate your kind words and am glad I could assist you with your home buying journey in Virginia. Navigating different state rules can be challenging, and I'm happy to have been a helpful resource for you. If you have any more...
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Wendy is incredible - she is supportive, available, patient, and thorough. There was never a point where we were confused or felt neglected, Wendy was there to hold our hands and guide us through the entire process. She's simply fantastic.
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Reply from Wendy Froehlich
July 12th, 2026 05:54 PM
Thank you, Will, for sharing your wonderful experience. I'm pleased to know that you felt supported and well-guided throughout the process. It's important to me that you never felt confused especially with a Bridge- Purchase loan. I'm grateful...
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Pattie goes the extra mile to ensure clients are comfortable and informed throughout the loan process. Excellent communications.
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About
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to finding the mortgage product that best suits your needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Loan Origination
Year Started
2023
Time Zone
Eastern Standard Time (EST)
Disclaimer
Company NMLS 421593. All loans subject to credit approval.