Olympia, WA's Cover Image
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Olympia, WA

Olympia, WA
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As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with conf... Show More
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Reviews from Web
  • J
    Jennifer P
    Lacey, WA
    Posted on July 25th, 2025 05:11 PM
    Suzanne was fabulous and very efficient!
    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    Jennifer, thank you so much for your kind words. I'm delighted to hear that you found my assistance both fabulous and efficient. It's always my goal to make the process as smooth as possible for everyone involved. If there's anything else you...
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  • D
    David P
    Puyallup, WA
    Posted on July 11th, 2025 10:04 PM
    Suzanne went above and beyond every step of the way! Taking txts and late night calls after Buisness hours due to different time zones and never let me hanging. Always made sure I understood everything, this woman deserves a raise because when...
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    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    David, I'm so glad to hear that your experience was positive and that you felt supported throughout the process. It was my pleasure to assist you with all of your questions and to ensure you felt informed and comfortable. The time zone differences...
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  • D
    David S
    North Bend, WA
    Posted on July 7th, 2025 10:46 PM
    Trevor was great through every step of the process right up to close ... and after! Great communication and follow through - Thank you Trevor
    Reply from Trevor Reese
    May 22nd, 2026 03:45 PM
    It truly makes me happy to hear that you had a positive experience throughout the process and even beyond closing, David. I aim to maintain strong communication and follow-through, so your kind words are greatly appreciated. If you ever have...
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  • A
    Alicia P
    Escondido, CA
    Posted on July 2nd, 2025 03:30 PM
    Trevor was responsive and very knowledgeable. We appreciate his willingness and ability to explain thoroughly and walk us thru the process.
    Reply from Trevor Reese
    May 22nd, 2026 03:45 PM
    I'm really glad to hear that you felt well-supported, Alicia. It means a lot to know you appreciated the thorough explanations and the guidance I offered through the process. If there's anything more I can do for you in the future, please feel...
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  • S
    SHAUN-TAI C
    Posted on May 19th, 2025 05:04 PM
    Malcolm Miller has received a review with 5 star rating from SHAUN-TAI C
  • B
    Brian S
    Lacey, WA
    Posted on May 11th, 2025 06:30 PM
    Underwriter issues with timing of closing. Had to move closing at the last moment and then have an additional inspection to be done - at my expense.
  • T
    Tonya R
    Posted on May 6th, 2025 09:10 PM
    Malcolm Miller has received a review with 5 star rating from Tonya R
  • A
    Ashley F
    Federal Way, WA
    Posted on April 15th, 2025 03:30 AM
    Great service and excellent communication. You were incredibly helpful throughout the process and very patient with us. Thank you so much for everything!
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm thrilled to hear that you found the service and communication excellent. It was my pleasure to assist you throughout the process, and your kind words are greatly appreciated. Thank you for choosing CrossCountry Mortgage, LLC!
  • S
    Steven C
    Yelm, WA
    Posted on April 2nd, 2025 12:34 PM
    Very easy to work with. gave great advice and constantly kept me in the loop
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm thrilled to hear that you found the process easy and the advice helpful. Keeping you informed throughout was a priority, and I appreciate your feedback. Thank you for choosing CrossCountry Mortgage, LLC.
  • T
    Tayla C
    Yelm, WA
    Posted on March 30th, 2025 12:58 PM
    We had an amazing experience working with Cross Country Mortgage to secure our mortgage. The team was incredibly knowledgeable, patient, and supportive throughout the entire process. They made what could have been a stressful experience feel...
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    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm thrilled to hear that you had an amazing experience with CrossCountry Mortgage. It was a pleasure assisting you throughout the mortgage process. I'm glad our team could provide the support and guidance needed to make your home purchase...
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    About
    As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with confidence—every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    ©2026 | Kind Lending, LLC | NMLS #3925 | For all Kind Lending licensing: http://nmlsconsumeraccess.org/ | 1920 Main Street, Suite 1200, Irvine, CA 92614 | (888) 250-5463 | Licensed by the Department of Financial Protection and Innovation under the CA Residential Mortgage Lending Act; Hawaii Mortgage Loan Originator Company License HI-3925; Licensed by the NJ Department of Banking and Insurance. AZ Banker License 0943427. MA Mortgage Banker License #MC3925. All Rights Reserved.