Old Goodwood, Baton Rouge, LA
Baton Rouge, LA
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Rosalind was very efficient and knowledgeable.
Reply from Rosalind Jones
January 31st, 2026 03:42 PM
I'm glad to hear that you found my services efficient and knowledgeable, Donna. It was a pleasure working with you, and I appreciate your feedback. Thank you for choosing Gulf Coast Bank and Trust.
Scarlet was wonderful at her job. She was so helpful, patient, informative and kind. As a first time home buyer she made it very simple and encouraged me all the way to the end.
Reply from Scarlet Russell
January 2nd, 2026 05:02 PM
I'm glad to know you found my support helpful during your home-buying journey, Stephanie. It was important to me to ensure that the process felt simple and encouraging for you as a first-time buyer. Your kind words about my patience and guidance...
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Scarlet is so easy to work with. She gets things done quickly and effectively all while communicating every step in detal. I never felt like I was alone in the stressful process of buying my first home. None of my questions ever went unanswered,...
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Reply from Scarlet Russell
January 2nd, 2026 05:01 PM
Your kind words are truly appreciated, Baylie. I'm glad to hear that you felt well-supported and informed throughout the home-buying process. Making sure you felt comfortable and understood each step was important to me, especially during such...
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Mark is always available for questions and if He does nit know the answer he finds out and redponds responds right away
Reply from Mark West
December 30th, 2025 01:47 PM
Thank you, Isabel; it was such a pleasure working with you & Nancy. Cheers, M
Scarlet is extremly knowledgeable and always available to take any questions that arise. She's the best!
Reply from Scarlet Russell
December 19th, 2025 03:52 PM
I'm grateful for your kind words, Brady. It's important to me that you're able to get the answers you need when questions come up, and I'm here to help whenever needed. Your continued trust is truly valued, and I'm glad I could be of assistance....
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Scarlet went out of her way to ensure that my closing happened before the holiday and before my old lease ended. She fixed issues and answered questions that arose immediately. She was the glue that kept the whole process together. I would...
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Reply from Scarlet Russell
December 12th, 2025 05:03 PM
Merley, your kind words truly mean a lot. I'm really pleased I could help ensure your closing went smoothly before your lease ended and the holiday. It was important to me to address any issues promptly and keep the process on track for you....
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The whole process of buying a home was made a breeze because Scarlet stayed in constant communication with us through till the end. We are very pleased with the service and level of professionalism we received.
Reply from Scarlet Russell
December 8th, 2025 09:05 PM
It's great to know that the communication and professionalism met your expectations throughout the home-buying process, Charlie. Ensuring that the experience is as seamless as possible is always my aim. Thank you for choosing to work with me...
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Very understanding and gave great advice and helpful to anything i had questions on
Reply from Rosalind Jones
April 30th, 2026 03:00 PM
I'm glad to know that you found my advice and assistance helpful, Derricka. It's always important to me to be understanding and supportive. Thank you for your kind words and trust in Gulf Coast Bank and Trust.
Scarlet made the process extremely easy and she was always available to answer any and all of our questions in a timely manner!
Reply from Scarlet Russell
November 24th, 2025 02:46 PM
It's great to know that the process felt easy for you, Colyn. I'm glad you found my availability in answering your questions helpful. If you need any further assistance, I'm here to help at Gulf Coast Bank and Trust. Thank you for your feedback!...
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The process went faster then I thought
Reply from Rosalind Jones
November 22nd, 2025 06:18 PM
I'm glad to hear that the process was quicker than you anticipated. It was a pleasure assisting you, and I appreciate your feedback. Thank you for choosing Gulf Coast Bank and Trust.
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About
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Company NMLS ID 450086