Old Goodwood, Baton Rouge, LA
Baton Rouge, LA
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Scarlett was awesome as always. She goes above and beyond for her clients
Reply from Scarlet Theriot
January 3rd, 2024 01:14 PM
Thanks Brady!!!! So thankful for you and Jaci's repeat business and trust in myself for all your mortgages needs. I look forward to assisting y'all in the future as your lifetime lender.
She took her time with me and made sure that I was very aware and understood everything that was going on. She treated me like family.
Reply from Scarlet Theriot
December 28th, 2023 02:40 PM
Thank you so much for your kind words, Keisha. Your feedback means a lot to me. I'm really glad to hear that you felt well-informed and cared for during our time together. At Gulf Coast Bank & Trust, our primary goal has always been to make...
read more
Scarlet was very attentive! I appreciated all of her help and patience with us throughout the process.
Reply from Scarlet Theriot
December 19th, 2023 02:47 PM
I'm so grateful for your kind words, Katherine. It was truly a pleasure to assist you throughout the process. Thank you for choosing Gulf Coast Bank & Trust and for your 5-star review. Looking forward to serving you again in the future.
for
Mark was very knowledgeable and easy to reach. Anytime we had questions or concerns or needed to reschedule, he was very accommodating. He kept us abreast of the whole process and sequence of events and always followed up to make sure that...
read more
Reply from Mark West
December 7th, 2023 05:55 PM
I'm thrilled to hear that you had such a positive experience, Keith. Ensuring that you're well-informed and comfortable throughout the process is always my top priority. I'm grateful for your trust in me and in Gulf Coast Bank & Trust. If there...
read more
Rosalind was knowledgeable about the content that she presented. She guided me step by step throughout the entire process. She made me feel confident, assured, and sufficient about the loan process. Rosalind is a master at her craft!!!!
Reply from Rosalind Jones
March 27th, 2024 07:04 AM
Thank you so much. It was a pleasure working with you. Hope you’re enjoying your beautiful home.
for
Didn’t like the way she did things!! She’s knows what best.. (I guess)
Reply from Gulf Coast Bank And Trust Admin
December 7th, 2023 11:14 PM
Tricia, I am so glad that we were able to discuss this issue. I am committed to providing the utmost in customer service and to
making the process as smooth and easy as possible for my customers. Lisa
SCARLET made it great! She is so compassionate and caring! She strives to help her clients succeed in any way possible! Truly a treasure and I am so blessed to have been able to have her on my team to purchase my home! Such an amazing person!...
read more
Reply from Scarlet Theriot
November 8th, 2023 01:25 PM
Karly, I am truly touched by your kind words. I am overjoyed to hear that you had a positive experience with our team at Gulf Coast Bank & Trust. It's always my goal to provide compassionate, personalized care to all of my clients, and I'm...
read more
for
Mark was accessible and always pleasant.
Reply from Mark West
October 30th, 2023 02:27 PM
I appreciate your positive feedback, Latasha. It's always my goal to provide accessible and pleasant service to everyone I interact with at Gulf Coast Bank & Trust. It's heartening to know I was able to meet your expectations. Thank you for...
read more
Easy to communicate with. Quick responses and willing to answer any and all questions.
Reply from Scarlet Theriot
October 25th, 2023 02:33 PM
I'm glad to hear that you found our communication process efficient, Kara. It's always my goal at Gulf Coast Bank & Trust to provide quick responses and thorough answers to all questions. Your feedback, as well as your 5-star rating, is greatly...
read more
Scarlet was amazing. She was very aware of what needed to be done and when which helped close on the house much faster than expect. Her knowledge of available financial assistance programs was also a game changer and saved me a lot of money....
read more
Reply from Scarlet Theriot
October 16th, 2023 01:51 PM
I'm truly grateful for your kind words, Jesse. I'm thrilled to hear that your experience with me at Gulf Coast Bank & Trust was satisfactory. I always strive to provide the best service to my clients and I'm glad that I was able to assist you...
read more
211–220 of 491
About
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Company NMLS ID 450086