

Old Goodwood, Baton Rouge, LA
Baton Rouge, LA

Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
With dealing with the State, Scarlett never gave up. She always kept us informed.
Reply from Scarlet Russell
December 23rd, 2024 05:20 PM
I'm truly grateful for your positive feedback, Zeena. I'm glad to know that my persistence and communication made a difference in your experience at Gulf Coast Bank and Trust. It's comments like yours that motivate me to strive for excellence...
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Ms. Rosalind's professionalism was unmatched throughout this process . She communicated very well and was also extremely patient with me. I would definitely recommend Mrs. Jones .
Reply from Rosalind Jones
December 23rd, 2024 04:07 PM
I appreciate your kind words, Yvette. It was a pleasure assisting you. Your positive feedback underscores the commitment we have at Gulf Coast Bank and Trust, and I am personally touched by your remarks. I'm glad my communication was of great...
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Very understandable
Reply from Lisa Cooper
November 16th, 2024 10:54 PM
Thank you for the 5-star review, Marcaze! It was a pleasure to be part of your journey to homeownership. Congratulations!
Lisa
Circumstances beyond anybody's control made this a long and complicated process, but thanks to Scarlet's determination and knowledge, we were able to complete the transaction and are now proud owners of the home we really wanted. She truly...
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Reply from Scarlet Russell
November 19th, 2024 03:19 PM
Hi Paul, Thank you so much for taking the time to share your experience. It's wonderful to hear that you're satisfied with the service provided. The process was indeed challenging, but helping you and Mrs. Zeena fulfill your dream of homeownership...
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Very responsive. Very helpful. Took the time to help walk me through items I didn't understand. Facilitated communication among all parties involved. Just a great person to work with.
Reply from MARK WEST
December 15th, 2024 01:41 PM
Thank you, Maxime, for your generous review and 5-star rating. I aim to be as responsive and helpful as possible, and I'm thrilled to hear that you found our time together beneficial. Assisting you in understanding complex items and facilitating...
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Mark was very helpful, patient and understanding. He very good at what he
Reply from Mark West
November 5th, 2024 05:52 PM
Thank you, Courtaney. I really enjoyed working with you and LaChristal. I hope you enjoy your beautiful new home and fell free to give my name out to your friends and neighbors. :)
knowledgeable
Reply from Scarlet Russell
November 2nd, 2024 07:22 PM
Thank you for your review, Caroline. I'm glad to hear that I was able to provide the knowledge you needed. At Gulf Coast Bank and Trust, we always strive to offer the best information and guidance to our customers. Your feedback means so much...
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She was always available to answer any questions we had.
Reply from Scarlet Russell
November 2nd, 2024 07:22 PM
I'm thrilled to hear you had a positive experience, Ethan! I'm always here to support you with any questions or concerns you might have. Your feedback means a lot to me and Gulf Coast Bank and Trust. It's always a pleasure serving you. Looking...
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I had a variety of lenders to choose from, but I chose to work with Ms. Jones. She made my loan process so seamless and she was able to answer my questions thoroughly and quickly. I will recommend her to my friends & family.
Reply from Rosalind Jones
March 19th, 2025 09:10 PM
Thank you so much, Torrelon, for your kind words and your trust in me during the loan process. It means a lot to hear that I made the experience seamless for you. I'm thrilled that you found my responses helpful and timely. I truly appreciate...
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Very Supportive & informative.
Reply from Mark West
October 24th, 2024 11:23 AM
Sheila, thank you for your wonderful review and for rating my service at Gulf Coast Bank and Trust with 5 stars. I'm delighted to hear that you found me to be supportive and informative. That's exactly what I strive for. I look forward to continuing...
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About
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Company NMLS ID 450086