Old Goodwood, Baton Rouge, LA
Baton Rouge, LA
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Rosalind had a wonderful and positive attitude. She was there when ever I need her no matter what time it was. She also my my process easy. It's people like her the make life a lot easier. Thanks for all your hard work
Reply from Rosalind Jones
August 20th, 2025 11:41 AM
Thank you, Rita, for your kind words. I'm glad to hear that my support was helpful to you when you needed it. Making the process easy for you was important to me, and I'm pleased to know that it made a difference. I'm grateful for your appreciation...
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for
Mark keep in communication throughout the process.
Reply from Mark West
August 18th, 2025 07:35 PM
Angela, I appreciate your feedback and 5-star rating. Keeping the lines of communication open is something I place great importance on, and I'm glad to know it made a positive impact on your experience at Gulf Coast Bank and Trust. If you have...
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What made it great was that i had a wonderful team with me to help with the process of buying my first home and helped me get all the important things i needed even when I felt some questions were embarrassing to ask they made me felt like...
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Reply from Rosalind Jones
August 13th, 2025 01:48 PM
I'm glad to know that I could be part of your home buying journey and that my support made you feel comfortable throughout the process. It's important to me that all your questions feel valued, and I'm really happy to hear that it helped make...
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Very on top of things!
Reply from Scarlet Russell
September 6th, 2025 01:29 AM
I'm pleased to hear that you felt everything was well-managed. Your feedback is appreciated, and I'm glad I could assist you effectively at Gulf Coast Bank and Trust. If there's anything more I can do, please feel free to reach out.
Mrs Rosalind was very helpful with
me and we have our beautiful home an im very thankful for her services
Reply from Rosalind Jones
August 1st, 2025 01:16 PM
I'm so pleased to hear that you're happy with my assistance, Sheron. It's wonderful to know you're enjoying your beautiful home. Thank you for your kind words—I'm truly grateful for the opportunity to have helped you.
Scarlet is very knowledge and always there to answer any question that may arise. This is our third transaction with her and I'll never use anyone else.
Reply from Scarlet Russell
July 31st, 2025 03:33 PM
Thank you, Brady, for sharing your experience. I'm genuinely glad to hear that my knowledge and availability have been consistent throughout your transactions. It means a lot to me that you've chosen to work with me multiple times, and I'm...
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Scarlet and her entire team are on top of everything with the mortgage process i never had to worry about where I was in the process or what I needed to next because they had already answered my questions before I could ask them.
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Reply from Scarlet Russell
July 31st, 2025 03:33 PM
I'm so glad to hear that you felt well-informed and supported throughout the mortgage process, Michelle. It means a lot to me that you didn't have to worry about any steps along the way. My goal is to make the experience as smooth as possible...
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for
excell communication skill, finance advice, trustworthy, caring, loving, just beautiful people 😀, amazing,
Reply from Lisa Cooper
July 29th, 2025 02:24 PM
Thank you, Abby for the excellent review! I am so happy to be a part of your journey to homeownership. Congratulations on your beautiful new home! Lisa
Scarlet had a great response time and always made sure to fully explain things. She never made it feel like a bother when I had multiple questions. The process felt like a breeze because of her and Christian, her assistant. Thank you both!...
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Reply from Scarlet Russell
July 24th, 2025 12:48 PM
Thank you so much, Haylee, for sharing your experience. I'm really glad to hear that the response time and thorough explanations made the process easier for you. It's important to me that you're comfortable asking questions, so I appreciate...
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Someone more pleasant, Energetic, knowledgeable and willing to work with a first time homebuyer would have made this experience much better. I feel she was not any of that almost to the point of me almost backing out of the deal the last week...
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Reply from Gulf Coast Bank And Trust Admin
July 21st, 2025 01:35 PM
Crissy, I am so sorry that your experience was less than ideal. We strive to provide outstanding service and your feedback is valuable to us. If you would like to discuss your experience in more detail, please feel free to contact me at ************...
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About
Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Company NMLS ID 450086