Northwest Lending Group - Astoria, OR
Astoria, OR
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Norm was clear and communicative. as a first time home buyer, i I appreciated Norm answering all my questions!
Reply from Norm Kremer
November 3rd, 2025 07:00 PM
I appreciate your kind words and am glad I could assist you as a first-time homebuyer. It's important to me that all your questions were addressed clearly. If you need any more assistance in the future, please don't hesitate to reach out.
Gregory Cross has received a review with 5 star rating from Kelly R
Greg was always quick to reply and helpful with many different loan options. was really great at explaining all the steps in a way that I could understand..
Reply from Gregory Cross
October 22nd, 2025 02:40 PM
I'm happy the explanations and loan options were clear and helpful for you. Ensuring that all steps are straightforward is important to me. If you have any further questions or need assistance down the line, feel free to get in touch. Thank...
read more
Gregory was great to work with and communicates with me at every step.
Reply from Gregory Cross
October 13th, 2025 06:55 PM
It's good to know you felt well-informed throughout the process. I aim to keep communication clear and consistent, and I'm glad it was helpful for you. If there's anything else you need in the future, don't hesitate to reach out. Thank you...
read more
I felt Greg took the time to get to know us and he listened to us to get to know our needs. Greg was easy to talk to and he answered all my questions so I could understand the complexities of home loan financing. Greg was very quick in responding...
read more
Reply from Gregory Cross
October 10th, 2025 06:48 PM
I'm glad to hear that you felt well-supported throughout the process. Taking the time to understand your needs and providing clear answers is a priority for me, so it's rewarding to know it made a difference for you. I'm pleased that the prompt...
read more
Everything was timely and helpful.
Reply from Gregory Cross
October 4th, 2025 06:11 PM
I’m pleased to hear that you found the service timely and helpful. Your feedback is much appreciated, and if there’s anything more you need, please feel free to reach out.
You are both friendly, you worked to get this done, I've worked with the public for someplace around 30 years. You know how to treat your customer. Thanks bunches!
Reply from Gregory Cross
October 4th, 2025 01:40 PM
It's wonderful to hear that you appreciated the way I handled the process. Your experience working with the public for so long makes your feedback particularly meaningful to me. If there's anything more I can do for you in the future, please...
read more
The entire process moved forward quickly. Communication was clear with steps being acknowledged along the entire way, responses were quick and informative and the electronic method of docu-signing was really convenient.
Reply from Gregory Cross
September 21st, 2025 02:24 PM
It's great to hear that you found the process efficient and the communication clear. I'm glad the electronic docu-signing added to the convenience. If there's anything more I can assist you with in the future, feel free to reach out.
Gregory went above,and beyond on our behalf to get closed on time.
Reply from Gregory Cross
September 12th, 2025 03:31 AM
I'm really appreciative of your kind words. It's fulfilling to know I could go above and beyond to ensure everything closed on time for you. If there's anything else I can help with in the future, feel free to let me know.
Greg was ON IT! Super communicative, we always knew where we were at in the process. With his team they made a closing happen despite some outside people (previous lender, appraiser) trying to slow the process and delay closing. He is creative,...
read more
Reply from Gregory Cross
September 7th, 2025 04:03 PM
Sara, thank you for sharing your experience. I'm glad to hear that my communication and proactive approach helped keep the process on track despite the challenges. It was a pleasure working with you and ensuring we made it to closing successfully....
read more
71–80 of 847
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)