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Northpointe Bank - Nashville, TN
Committed to making homeownership easy!
Nashville, TN
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Lis Perez - Northpointe Bank
She helped us complete the purchase of our first home, secure a good interest rate, and made sure the numbers always aligned with what we had discussed.
She’s also very kind and pleasant to work with.
Reply from Lis Perez - Northpointe Bank
June 3rd, 2025 11:09 PM
Katherine, thank you so much for your beautiful words!It was truly a blessing to walk alongside you during this important chapter. Helping you purchase your first home and making sure everything aligned just right was not only my job—it was...
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Refer to my wife's response. Very disappointed with our experience.
Reply from Emily Floyd - Northpointe Bank
May 29th, 2025 03:36 PM
I appreciate you taking a moment to share your feedback. It’s important to me, and I’m sorry to hear we didn’t fully meet your expectations with the solutions offered. We’re committed to delivering excellent service, and I value the opportunity...
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poor communication, over promising and under delivering, not clear on deadlines needed. claimed to be "ready to close" but at a rate that was not discussed due to a rapid rescore not being done in time which was assure would be done . consistent...
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Reply from Emily Floyd - Northpointe Bank
May 29th, 2025 02:38 PM
Thank you for taking the time to leave a review; your feedback is important to me. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided. I appreciate you giving us the...
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Brian was one call away when we had questions or concerns..
Reply from Brian McGuinness
July 1st, 2025 05:49 PM
Thank you, Vicki!
Brian did an outstanding job explaining anything we didn't understand and went above and beyond my expectations.
Reply from Brian McGuinness
May 29th, 2025 03:04 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Amanda is very knowledgeable and went above and beyond to help me with my loan
Reply from Amanda Jones - Northpointe Bank
May 19th, 2025 05:44 PM
Thank you so much! You were so wonderful to work with!
I recently had the pleasure of working with Brian McGuiness during the process of securing a home loan, and I couldn't be more satisfied with the experience. From our very first conversation, he was professional, knowledgeable, and incredibly...
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Reply from Brian McGuinness - Northpointe Bank
July 1st, 2025 05:50 PM
Thank you for this extraordinary review, Jenni! :) Congrats on the move and the new gig! Please stay in touch!
Amanda was great and worked with us whenever we had questions! We apreciate the flexability and work that went into the process.
Reply from Amanda Jones - Northpointe Bank
May 19th, 2025 05:45 PM
Thank you Laura! I was so glad I had the chance to meet you and help you with your first mortgage! :)
Entire experience was overall very well
Reply from Brian McGuinness
May 20th, 2025 03:28 AM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Amanda was wonderful from day one. She was super responsive and attentive to our needs. It was our first home purchase so it was a confusing time, but she expertly guided us through the entire process. Highly recommend!
Reply from Amanda Jones
May 16th, 2025 05:17 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender