

Ruoff Mortgage - Niles, MI
Niles, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The knowledge and help was so amazing and much appreciated.
Our agent was always willing to help get things done in a timely manner
Reply from Kelly Juroff | NMLS# 136141 | Ruoff...
December 4th, 2023 03:23 PM
Thanks so much Jody! Always a pleasure working with you and Eric!!
I really appreciate Ruoff Mortgage walking through the process, working well with our realtor, adjusting quickly to an unexpected change on my end, and their professional, prompt service. "Give thanks in all circumstances; for this is the will...
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Reply from Owner
December 4th, 2023 02:01 PM
Thank you, Chris, for your kind words and positive review of Ruoff Mortgage. We're glad to hear that our team provided you with a smooth and professional experience throughout the mortgage process. We appreciate your gratitude and are thrilled...
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I really appreciate Ruoff Mortgage walking through the process, working well with our realtor, adjusting quickly to an unexpected change on my end, and their professional, prompt service. "Give thanks in all circumstances; for this is the will...
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For something to have gone differently, I would like to have quit my 2nd (inactive) employment prior to completing the closing, as it impacted a certain loan availability. Nonetheless, my loan support team adjusted and served us well - and...
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Reply from Fern Hollingshead | NMLS# 1004710 |...
March 8th, 2024 05:05 PM
Christopher, thank you for your detailed review. I'm glad to hear that despite the unexpected changes regarding your second employment, my team and I were able to adjust swiftly and provide the necessary support. I'm also thrilled that our...
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Everything was absolutely fantastic, even when there were bumps in the road. Fern helped us keep moving and get this done.
Reply from Owner
November 27th, 2023 02:33 PM
Thank you for your positive feedback, Sara! We're thrilled to hear that your experience with Fern and the Ruoff Mortgage team was fantastic, even when faced with challenges. We appreciate your trust in our team and hope to help you again someday...
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Everything was absolutely fantastic, even when there were bumps in the road. Fern helped us keep moving and get this done.
Reply from Fern Hollingshead | NMLS# 1004710 |...
March 8th, 2024 05:01 PM
Thank you so much, Sara, for the stellar rating and wonderful review. I'm glad to hear that you found our process satisfactory even when there were challenges. It was my pleasure to assist you and to help keep things moving towards the finish...
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Ruoff doesn't have competitive rates compared to my local credit union, thankfully we were able to match the offer from the credit union but was more effort than I would've liked
Reply from Stacy Deitrich | NMLS# 880223 | Ruo...
April 19th, 2024 03:08 PM
Thank you, Charles, for your honest review and rating. It's true that we constantly strive to provide competitive rates to all our clients here at Ruoff Mortgage. I apologize for any inconvenience you have experienced. We always aim to improve...
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Ruoff Mortgage - Niles has received a review with 5 star rating from Lanna-Marie D
Reply from Owner
November 13th, 2023 08:52 PM
Thank you for your positive review, Lanna-Marie! We appreciate your feedback and are glad to hear that you had a great experience with the Ruoff Mortgage team.
We were pleased with the smooth fast process it took to get to the closing table! We are home with your help, so big thanks to you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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