

Ruoff Mortgage - Niles, MI
Niles, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ruoff Mortgage provided exceptional service from start to finish. The team truly cared about my experience and took the time to guide me through every detail. Their communication was excellent, and they made the entire process feel easy and...
read more
Reply from Ron Rogers
December 9th, 2025 05:10 PM
Thank you for your kind words, Ewa. I'm pleased to hear that you found the service at Ruoff Mortgage exceptional and that the team made the process seamless for you. Your recommendation means a lot, and I'm always here if you need further assistance...
read more
I can’t thank Ruoff Mortgage enough for the fantastic experience! The entire team went above and beyond to make the mortgage process quick, smooth, and worry-free. Their professionalism, attention to detail, and friendly guidance made all the...
read more
Reply from Ron Rogers
December 9th, 2025 05:08 PM
I'm really grateful for your review, Malgorzata. It’s rewarding to hear that the team at Ruoff Mortgage provided such a positive experience for you. Making the mortgage process smooth and stress-free is always our goal. If you ever need further...
read more
Quick friendly response and very accommodating and helpful
Reply from Ron Rogers
December 4th, 2025 08:28 PM
Your feedback is greatly appreciated, Clyde. I'm glad to know that you found the response quick and experienced accommodating and helpful service. If you have any more questions or need assistance in the future, feel free to reach out.
Karen was really sweet, she was a peach.
Kelly was fabulous
Reply from Kelly Juroff, Ruoff Mortgage
November 21st, 2025 06:06 PM
Thank you again Cornelius and Kyna! You were both amazing to work with and I really appreciate all of your hard work!!
The people were great and they were very knowledgeable I can't say enough about them they were just great
Reply from Fern Hollingshead
December 1st, 2025 04:21 PM
I'm pleased to know that you had a positive experience, James. It's rewarding to hear that you found my team knowledgeable and supportive throughout your journey. If there's anything more I can do for you in the future, please feel free to...
read more
Timeline, very friendl, prompt responses. pretty much stayed on top of everything
We absolutely enjoyed working with Fern. Fern, was excellent during these ten months we have worked together. There was never a question or concern that wasn't addressed. Also, I was impressed that she came to closing with us. It was a great...
read more
Reply from Fern Hollingshead
November 24th, 2025 09:24 PM
I'm pleased to hear that your experience over the ten months was positive, Melody. It was important for me to be there at closing, ensuring every step was seamless for you. I'm glad I could address all your questions and concerns along the...
read more
Karen was wonderful to work with. I wouldn't have been able to keep my mind straight if it wasn't for her.
Great response time and friendly staff
Reply from Ron Rogers
November 20th, 2025 04:03 PM
I appreciate your feedback, Victoria. It's good to know that you found our response time efficient and the staff friendly. I'm always here to assist you should you have any more questions or need further assistance in the future.
111–120 of 527
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us