National Exchange Bank & Trust - Omro, WI
Omro, WI
National Exchange Bank & Trust's Omro office is conveniently located on Main Street and provides personal and commercial banking solutions to customers with the care and attention of a local, independent bank.
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5:30 PM
Sat
9 AM to 12 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
jonnell made the whole process east. everything was ready to go and she explained everything perfectly.
Reply from JoNell Empereur
September 3rd, 2025 07:07 PM
We appreciate the positive review. Thank you for taking time to share your experience!
JoNell was always quick yo to answer any of our questions. Very knowledgeable & professional in every piece of the process. Her Bubbly personality always makes everything seem more fun as well ;)
Reply from JoNell Empereur
September 3rd, 2025 07:08 PM
Thank you for the review! We are happy to hear about your experience.
for
National Exchange Bank & Trust - Omro
A+ service always willing to take extra time to answer questions and their online security is next level
Reply from Owner
December 29th, 2025 05:30 PM
Thank you for your review and sharing your experience working with us! We appreciate you.
Everything
Reply from JoNell Empereur
July 14th, 2025 04:40 PM
We are glad to hear you enjoyed working with National Exchange Bank & Trust. Congratulations on your new home.
for
National Exchange Bank & Trust - Omro
National Exchange Bank & Trust - Omro has received a review with 3 star rating from Mark R
Reply from Owner
July 8th, 2025 10:39 PM
Thank you for your review. We’re sorry to see we didn’t earn a higher rating and apologize for not meeting your expectations. If you’re open to it, we’d appreciate the chance to connect you with our retail lending leadership to learn more and...
read more
Better communication would have been appreciated. At times it seemed like we were an afterthough. Calling rather than sending emails is a better way to communicate. I do appreciate how fast JoNell got the first loan done prior to the HELOC...
read more
Reply from Karri Oelke
July 7th, 2025 10:39 PM
Thank you for taking the time to share your experience with us. We are sorry to hear that our communication didn’t meet your expectations. Feeling like an afterthought is never acceptable, and we sincerely apologize for any frustration that...
read more
JoNell is a very positive person with a great personality. She was very thorough and informative.
Reply from JoNell Empereur
June 2nd, 2025 02:51 PM
We appreciate the positive review. Thank you for taking time to share your experience!
for
National Exchange Bank & Trust - Omro
National Exchange Bank & Trust - Omro has received a review with 5 star rating from Spencer J
Reply from Owner
May 8th, 2025 01:49 PM
Thank you for your review!
JoNell has awesome communication and is very quick and efficient in what she does. She made the whole process very easy!
Reply from JoNell Empereur
May 8th, 2025 02:31 PM
We appreciate the positive review. Thank you for taking time to share your experience! We are glad to hear you enjoyed working with National Exchange Bank & Trust. Congratulations on your new home.
for
National Exchange Bank & Trust - Omro
Friendly fast
Reply from Owner
April 28th, 2025 06:10 PM
That's great to hear! Thanks for sharing and leaving us a review, Sandra!
11–20 of 84
About
National Exchange Bank & Trust's Omro office is conveniently located on Main Street and provides personal and commercial banking solutions to customers with the care and attention of a local, independent bank.
Products & Services
Financial Advisor
Banker
Our Branch
Year Started
1933
Time Zone
Pacific Standard Time (PST)
Gallery
