Northpointe Bank - Mt. Washington, KY
Committed to making homeownership easy!
Mt. Washington, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Every thing from the first conversation to the closing was exactly as we were told! Very good communication
From beginning to the end, Bill and his team where very thorough. Easy to contact and I never waited longer than a few minutes to hear back if a phone call was missed. I believe in Bill and his team as well as my real estate team. I was guided...
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Reply from Bill Willoughby
September 21st, 2026 01:46 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Communication was very clear. Answered every question i asked. Was upfront and honest about everything.
Reply from Bill Willoughby
September 14th, 2026 02:48 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Thorough and easy to work with. Bill kept us updated and stayed in constant contact with us through the entire process.
Reply from Bill Willoughby
September 9th, 2026 02:21 PM
I really appreciate the feedback and am looking forward to working with you again.
Bill was very informative and helped my stay stress free throughout the entire process! He was very attentive and always returned my calls/texts very quickly. He was able to tell us YES in a time we didn't think was possible being self employed....
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Reply from Bill Willoughby
September 7th, 2026 01:22 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Bill was helpful from the beginning to the end of this whole process, even though it was extended twice. He made sure we closed and was in consistent communication with us. This was my first time buying a house so he explained everything and...
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Reply from Bill Willoughby
September 7th, 2026 03:18 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
It was an easy experience
Reply from Bill Willoughby
July 20th, 2026 06:06 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
The informational videos and email updates were very helpful. Thank you !
Reply from Bill Willoughby
July 20th, 2026 05:20 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Bill is the best . Northpointe is lucky to have him .
Reply from Bill Willoughby - Northpointe Bank
June 23rd, 2026 01:42 PM
Thanks Sherry. Hope you enjoy your beautiful new patio home.
Bill was amazing to work with - HIGHLY recommend.
Reply from Bill Willoughby - Northpointe Bank
June 23rd, 2026 01:41 PM
Thanks Tyler. Congrats again on purchasing your first home.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender