Southwest Funding Metairie, LA
Metairie, LA
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Excellent friendly and informative staff. Ethan and Katie were excellent. Thank you very much!!!
Reply from David Carter
December 10th, 2023 09:05 PM
I truly appreciate your kind words, Karan. It's wonderful to hear that you had such a positive experience with Ethan, Katie, and the rest of our team at Southwest Funding. We strive to provide the highest level of service and your feedback...
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I was helped in every way I needed help in and he made sure there was nothing more he could help with and he was very patient with me as I didn't have my account number on me at the time
Reply from David Carter
December 10th, 2023 08:51 PM
I'm truly grateful for your kind words, April. It was my pleasure to assist you and ensure all your needs were taken care of. It's always important to me that our customers feel fully supported during their interactions with us at Southwest...
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Jackie Thibodaux stayed on top of everything and got this one closed within 2-3 weeks. Great person to work with.
Reply from David Carter
November 28th, 2023 02:08 PM
I sincerely appreciate your kind words and the fantastic 5-star review, Sheila. It was my pleasure to work with you. I'm glad to hear that Jackie Thibodaux's efforts resonated with you and your experience was expedient and satisfactory. We,...
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The helo us with all the questions we had
Reply from David Carter
November 5th, 2023 05:36 AM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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He explained everything . He answered every question that I had
Reply from David Carter
November 3rd, 2023 03:01 PM
I really appreciate the feedback and am looking forward to working with you again.
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There was not an issue that couldn't be resolved.
Reply from David Carter
October 26th, 2023 09:05 AM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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Throughout the whole process communication was lacking until Nathan Dean jumped in and began communicating information and statuses with me. He was the only rep at Southwest Funding that provided details I needed in as close to a timely manner...
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Reply from David Carter
October 25th, 2023 03:41 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
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Knowledge of the process and willingness to solve problems quickly
Reply from David Carter
October 25th, 2023 02:48 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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Well first of all, I never heard of David Carter until I got all the many emails and texts to rate thim. I worked with Jackie. No clue who David is. But I took the survey to stop all the requests. In some ways, y'all were great, and in others...
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Reply from David Carter
October 18th, 2023 12:56 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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Mr Carter team was on point the entire process.
Reply from David Carter
October 12th, 2023 03:55 PM
I really appreciate the feedback and am looking forward to working with you again.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1993
Time Zone
Pacific Standard Time (PST)
Licenses
- 32139
Gallery
