

Arrow Home Loans, Portland, OR
Portland, OR

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Riley new exactly how to help me with my refinance . he was able to walk me through each step and made sure I understood what everything meant.
Riley communicates so I can understand complicated math and supports the client with decision making and visual aides. He is prompt, accessible and knowledgeable.
Reply from Riley Hayes
September 24th, 2025 05:10 PM
I truly appreciate your feedback, Jessica. It's important to me that complex situations are made clearer and that you feel supported throughout the process. Thank you for the kind words, and if there's anything else I can assist with, please...
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Great job
Reply from Ross Foster
September 3rd, 2025 02:57 AM
Thanks Andrew! We always appreciate working with you guys! On to the next one!
Ross kept us well informed throughout the entire process and his experience was evident. He communicated professionally with both us and our realtor every step of the way. He gave us great advice and made our overall experience positive. We...
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Reply from Ross Foster
September 2nd, 2025 04:40 PM
Thanks so much for this feedback Jesse! We are so glad we got the chance to work with you and Bekah again. Its especially cool with how far back we go. Congratulations!!!
We have completed many services woth Ross & Erin, including primary/secondary/investment loans & refinance, & every time Ross is so quick to respond & answer our questions! He is very knowledgeable about loan options & helps us make informed...
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Reply from Ross Foster
August 27th, 2025 05:05 PM
Thank you so much for the detailed and thoughtful review Carla! Erin and I have enjoyed working with you and Andrew over the years, and we think of you guys as part of the family at this point! Congratulations on your new investment home and...
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Riley was very fast and thorough throughout process. Very encouraging and creative in problem-solving.
As always, a great transaction with happy clients in the end. A+ - thank you!
Reply from Ross Foster
August 18th, 2025 09:52 PM
Thank you Stacy! We love working with you and seeing your consistent greatness in action!
Ross is very knowledgeable and we wouldn't have been able to purchase our home if we had used a different lender . Ross is great to work with and so is Erin . thank you both so much
Reply from Ross Foster
August 16th, 2025 11:08 PM
Thank you so much for these kind words Gayle, and thank you for mentioning Erin. I've been incredibly fortunate to work with Erin for many years now. Congratulations on your move and on your new home!!!
Very helpful, responsive, willing to explain different scenarios to me.
Reply from Ross Foster
August 5th, 2025 11:35 PM
Thank you for this feedback Robin! Its appreciated more than you know and we were honored to work with you again! Congratulations on your new home!!!
Ross and Erin are a dynamic team and always do an amazing job for clients I refer to them.
Reply from Ross Foster
August 3rd, 2025 05:04 PM
This means more to us than you know Loree! We are so fortunate to work with a true pro like yourself. Thank you!!!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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