

Ruoff Mortgage - Marion, IN
Marion, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Faith H
Reply from Owner
January 21st, 2026 05:24 PM
I appreciate the positive rating, Faith. Thank you for your support!
Melissa stayed in contact through my whole process ALWAYS ON TOP OF
Reply from Melissa Stone
September 5th, 2025 05:25 PM
Faith, I'm grateful for your feedback. Staying in contact and ensuring everything was managed smoothly throughout your process is very important to me. I'm glad to know that my efforts were appreciated. If you have any more questions or need...
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Skye went above And beyond to help us in every aspect of the process, she answered every question with quickness and made it as simple as possible I will highly reccomend her to anyone buying a home
Reply from Skye Stevens, Ruoff Mortgage
August 26th, 2025 03:26 PM
I am SO happy for you guys and cant wait for the housewarming party!!
Skye was so helpful with our experience! This is the 2nd time using her as a loan officer and I would recommend all family and friends to her!
Reply from Skye Stevens, Ruoff Mortgage
August 26th, 2025 03:09 PM
I appreciate your trust each and everytime Jaylie!! Thank you for allowing me to help guide you guys along the way!!
went the extra mile since I am elderly and computer challenged
Reply from Skye Stevens, Ruoff Mortgage
August 26th, 2025 03:08 PM
Always here to help, Cat!!!
Being compassionate and overly understanding of the situation. Agent knew the importance of the sell and made sure to assist in any way possible to achieve sell and in a timely manner.
Reply from Melissa Stone, Ruoff Mortgage
January 21st, 2026 05:24 PM
I'm glad to hear that you appreciated my understanding and approach, Heather. Assisting with the selling process in a timely and compassionate manner is always my goal. If there's anything else you need or any further questions, don't hesitate...
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Very friendly and helpful service
Amazing communication and was willing to go above and beyond to make this process as smooth and easy as possible
Reply from Melissa Stone
August 23rd, 2025 03:04 PM
Jason, I'm really pleased to hear that you appreciated my communication and efforts throughout your mortgage process. Making things smooth and straightforward for you was my goal, and it means a lot to know that it made a difference. If there's...
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Lindsey was excellent to work with. From my first email in January inquiring about a contstruction loan to the text message asking to start the process for a home mortgage. Lindsey was always available to us, quick to respond, with accurate...
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Reply from Lindsey DeWitt, Ruoff Mortgage
August 12th, 2025 02:30 PM
Thank you, Chad, for such a thoughtful review. Being available to assist whenever needed, even after hours, is something I genuinely care about to ensure your process goes seamlessly. Your feedback is truly appreciated, and if there's anything...
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Skye has gone above and beyond to get my home purchased. She made the process as simple for me as possible. Without hesitation I would recommend Ruoff to others..
Reply from Owner
August 18th, 2025 01:35 PM
Thank you for sharing your experience, Corey! We are delighted to hear that Skye provided exceptional service in helping you purchase your home. Your recommendation means a lot to us, and we appreciate your trust in our team. Congratulations...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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