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Regina W
SALINA, KS
Posted on February 23rd, 2024 02:27 PM
Communication was great. Fast response time when I had a question.
Reply from Renee Soberano
February 23rd, 2024 02:56 PM
Thank you so much for the positive feedback, Regina. I'm delighted to hear that you appreciated my quick responses and clear communication. At Luminate Home Loans, we strive to provide exceptional service to make the loan process as straightforward...
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Vasil L S
SALINA, KS
Posted on February 23rd, 2024 01:50 PM
First time home buyer. Made the process simple and guided me with great knowledge and understanding.
Reply from Renee Soberano
February 23rd, 2024 02:56 PM
I'm thrilled to hear that you found the home buying process to be simple and informative, Vasil. As a first-time home buyer, it's important to feel guided and understood. I'm glad I could provide that for you at Luminate Home Loans. Your positive...
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Ashley D
St George, KS
Posted on February 8th, 2024 01:36 PM
Great communication, helped me through the whole process. Quick responses when i had questions.
Reply from Renee Soberano
February 23rd, 2024 02:56 PM
Thank you so much for your kind words, Ashley. I'm really pleased to hear that you found my communication and support helpful throughout your journey with Luminate Home Loans. It's always my goal to ensure that the process is as smooth and...
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Danielle K
Hinton, OK
Posted on February 7th, 2024 02:44 PM
She was on top of things and made sure that everyone understood the process and what was to come next.
Reply from Renee Soberano
February 23rd, 2024 02:57 PM
Thank you for your kind words and 5-star review, Danielle. It's my job to ensure that everyone is well-informed throughout the process and I'm thrilled that I was able to do so for you. Your feedback means a lot to me and the entire team at...
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Jason H
Hinton, OK
Posted on February 4th, 2024 04:41 PM
Renee obtained an interest rate for my loan that was better than I expected going into this process. She provided me all of my options at hand and provided the answers to how my mortgage numbers would be affected if I chose one option over...
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Reply from Renee Soberano
February 23rd, 2024 02:57 PM
I appreciate your kind words and positive rating, Jason! I'm thrilled to hear that you were pleased with the interest rate I was able to secure for your loan with Luminate Home Loans. It's always my goal to ensure my clients understand all...
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Samson A B
MANHATTAN, KS
Posted on February 3rd, 2024 02:05 PM
We decided to go with a local lender and we came across Renee. She always kept us informed and made the whole process go by smoothly.
Reply from Renee Soberano
February 23rd, 2024 02:57 PM
I'm truly grateful for your kind words, Samson. It was an honor assisting you through the lending process at Luminate Home Loans. Customer satisfaction is always our top priority, and I'm thrilled to hear that your experience mirrored this....
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Colin C
WAKEFIELD, KS
Posted on January 28th, 2024 09:47 PM
Renee and her team were detailed and extremely fast. I refer all my clients to her because I can completely trust her and the process.
Reply from Renee Soberano
February 23rd, 2024 02:57 PM
Thank you, Colin, for your wonderful feedback and for the exceptional rating. It's always a pleasure to provide efficient and detailed service to all of my clients. I'm thrilled to hear that you trust my process and I look forward to assisting...
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Amy E J
WAKEFIELD, KS
Posted on January 28th, 2024 07:24 PM
We were up against a time wall, and this company took the issues by the reigns and got it done. Thank You greatly!!!
Reply from Renee Soberano
February 23rd, 2024 02:58 PM
I'm thrilled to hear we could meet your expectations and get everything done in time, Amy! Helping clients navigate the loan process smoothly and swiftly is a priority here at Luminate Home Loans. We understand the pressure one can experience...
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Lisa S
Manhattan, KS
Posted on January 14th, 2024 09:26 PM
Successfully got buyer ready to close on schedule, thank you
Reply from Renee Soberano
February 23rd, 2024 02:58 PM
I appreciate your positive feedback, Lisa. It was my pleasure to assist you in getting ready to close on schedule. Your satisfaction is the most important aspect of my job at Luminate Home Loans. Please don't hesitate to reach out if you need...
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Jacqueline G
Manhattan, KS
Posted on January 14th, 2024 01:47 PM
Patient, listened to my questions and concerns, explained the process in very simple terms. Made it smooth and easier than I it was going to be.
Reply from Renee Soberano
February 23rd, 2024 02:58 PM
I'm genuinely thrilled to hear such positive feedback, Jacqueline. It's always my priority to ensure that the process is as smooth and understandable as possible. I'm glad I was able to assist with your questions and concerns. Your satisfaction...
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