Ruoff Mortgage - Madison, IN
Madison, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
It went better than I thought it would. The communication was excellent. Every question we had, we got a response in a timely manner!
Reply from Tyler Allen
June 3rd, 2026 01:54 PM
Jeri, I'm glad to hear that the experience exceeded your expectations and that communication was excellent throughout the process. If you have any more questions or need anything else, please feel free to reach out.
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Kyla is amazing. In the middle of the loan process , life happened and complicated everything, but Kyla was still able to help out with everything and she made the process easier than I ever could have dreamed it could be.
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Reply from Kyla Henry
May 28th, 2026 02:05 PM
It was truly my pleasure helping you through this process. I’m here every step of the way for all of my clients, and I’m so thankful we were able to get everything resolved after life changed so quickly just one week before closing. We had...
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Expert and punctual, what more can you ask for from a company. Kyla made a process that I dreaded and thought wasn’t possible at the time become reality and I’m grateful she was recommended to me.
Reply from Owner
May 27th, 2026 10:49 PM
First of all, thank you so much for the very kind review you left for me, it truly means a lot. Second, I want to sincerely thank you for your service to our country. It was truly my pleasure helping guide you through the VA loan process and...
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Kyla went above and beyond not just with the process but to make sure i I understood everything clearly. She is someone id I'd continue to do business with.
Reply from Kyla Henry
May 28th, 2026 02:05 PM
Michael, I'm grateful for your kind words and pleased that I could help make the process clear for you. It's nice to know you would continue doing business with me. If you ever have more questions or need assistance in the future, just let...
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Made everything simple and easy!
Reply from Tyler Allen
June 2nd, 2026 05:30 PM
Boyd, I'm happy to hear that I could make the process simple and easy for you. If you have any more questions or need further assistance, please feel free to get in touch.
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Kyla was always quick to respond and very knowledgeable. She kept us up to date with every step and was always so kind.
Reply from Kyla Henry
May 28th, 2026 02:06 PM
Congratulations again on the purchase of your beautiful brick home! It is going to make the perfect starter home for you and your family, and I’m so excited for this next chapter for you guys.
It was great finally getting to meet you both...
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Kyla was great to work with! She kept me informed of the status of my loan with every step. She was always available to answer my questions and explained what I didn't understand. I loved the Ruoff loan butler! 10/10 will continue to recommend...
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Reply from Owner
May 28th, 2026 03:48 PM
Amanda, it was truly my pleasure working with you throughout this whole journey. When that first house fell through, I had no doubt it wouldn’t take you long to find the perfect one meant for you. I’m so incredibly happy for you as you start...
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Kyla was great to work with! She kept me informed of the status of my loan with every step. She was always available to answer my questions and explained what I didn't understand. I loved the Ruoff loan butler! 10/10 will continue to recomment...
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Reply from Kyla Henry
May 28th, 2026 02:09 PM
Amanda, it was truly my pleasure working with you throughout this whole journey. When that first house fell through, I had no doubt it wouldn’t take you long to find the perfect one meant for you. I’m so incredibly happy for you as you start...
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for
Kyla helped with alot of research for underwriting and helping us find good home insurance. She was always available to answer any questions we had and kept us up to date during every step of the process.
Reply from Kyla Henry
May 28th, 2026 02:08 PM
Anthony, I'm grateful for your kind words. It's great to know that my research and assistance with underwriting and home insurance were helpful to you. If you have any more questions or need further support, please feel free to reach out.
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Kyla Henry has received a review with 5 star rating from Kyla H
Reply from Owner
May 29th, 2026 03:08 PM
I appreciate your 5-star rating, Kyla. If there's anything else I can assist you with, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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