Ruoff Mortgage - Madison, IN
Madison, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Our loan officer was wonderful. She was always quick to respond and answered all of our questions. She reached out to us as soon as application was submitted, and kept us updated every step of the way. She helped us understand all of the paperwork...
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Our loan officer was wonderful. She was always quick to respond and answered all of our questions. She reached out to us as soon as application was submitted, and kept us updated every step of the way. She helped us understand all of the paperwork...
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Reply from Kendall Withered
July 22nd, 2024 03:19 PM
Hi Aaron, I'm thrilled to hear that you had such a positive experience with me at Ruoff Mortgage. It's always my goal to be there for my clients through every step of their mortgage journey, so I'm glad to hear I was able to meet your expectations....
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As first-time home buyers we were overwhelmed just thinking about the buying process. Ruoff made it super easy from the online application to closing. Our assigned loan officer, Kendall, was awesome! She was quick to answer our questions and...
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Reply from Kendall Withered
September 28th, 2025 01:10 PM
Hi Brittany, I'm super grateful to see your positive feedback and 5-star review! It's always wonderful to hear that first-time buyers had a stress-free experience. I'm glad that the process from online application to closing was straightforward...
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Easy to understand the mortgage details. Wonderful work ethic. Nothing was hidden, everything was up front an direct!
Reply from Kyla Henry
August 6th, 2024 11:33 AM
Hi Cameron, I'm thrilled to know that you found our process easy to understand and transparent. Your words mean a lot and I'm happy to have been able to help you. I always strive to maintain a strong work ethic and I'm glad you appreciated...
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Kendall is the best. She went above and beyond working with us. Very happy with Kendall.
Reply from Kendall Withered
July 22nd, 2024 03:11 PM
Paula,You all were just as great to work with. I am glad you and Jeff were able to find a permanent home here in Madison and that I was able to be a part of that journey. Thank you for trusting me and my team here at Ruoff with purchasing your...
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Kendall is the best. She went above and beyond working with us. Very happy with Kendall.
Kendall went above and beyond. She was on vacation and still worked with us if we had any questions. Very happy with the process and Kendall.
Reply from Kendall Withered
September 28th, 2025 01:10 PM
Thank you so much for the fantastic review, Jeff! It was a pleasure working with you all. Your satisfaction with the process reaffirms why I love what I do at Ruoff Mortgage. I'm here for you anytime you have questions in the future. Welcome...
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Kyla was awesome to work with. Will be going back to Ruoff for my next home purchase.
Reply from Owner
August 6th, 2024 11:33 AM
I'm thrilled to hear that you had a great experience working with me, Kaleb! It's always my goal to make the home buying process as smooth and stress-free as possible. I'm looking forward to working with you again on your next home purchase....
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Kyla was awesome to work with. Will be going back to Ruoff for my next home purchase.
Reply from Owner
August 6th, 2024 11:33 AM
I'm thrilled to hear that you had a great experience working with me, Kaleb! It's always my goal to make the home buying process as smooth and stress-free as possible. I'm looking forward to working with you again on your next home purchase....
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Everything
Reply from Kyla Henry, Ruoff Mortgage
August 6th, 2024 11:34 AM
I'm thrilled to hear you had a great experience, Kaleb! Thank you for the perfect rating. I'm glad I could assist you with your needs at Ruoff Mortgage. If you need any more help in the future, don't hesitate to reach out. Enjoy your day!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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