Luminate Bank - Tampa, FL

We felt like we had a great rate, but we did not do enough benchmarking to fully ascertain that, and the entire process is honestly as seamless as it can be. Sure, plenty of documents were required, but Erica and her team always gave clear...

Everything

Erica was perfessional and managed the process with integrity.

Erica was always quick responding her email or returning my call . No matter how many time I called her even asking the same questions over and over , she was always pleasant and professional . Working with her was a great experience

Fast service

Everything worked out better than expected

The constant misplaced documents and re-asking for the documents that were misplaced ( in the junk pile ) as was once mentioned while we were on the phone , was just inexcusable. Almost delaying our closing do to the dysfunctional operation...

They are good quality service and have a patient to us

Everything went smoothly , there was no delays. Overall, everyone did a great job

Overall it was good. We appreciate the lender credit and how accessible and knowledgeable Erica was. She was our preferred lender through our realtor. As we progressed through the steps we were put in contact with 2 other people. The processor...