Luminate Bank - Syosset, NY

Matt was great to work with. Efficient and quick responses

Automated emails could be confusing (unclear what to sign and when). Unclear what options are available for escrow. Closing costs changed frequently.

Maura is amazing. Great to work with. The best in the business. A true Professional!!!!

Emails from the loan processors that did not contain spelling errors and missing words, closing estimates that were consistent and accurate and wiring the closing funds to the right account. All of those things would have made this better....

Matt is an extremely fantastic loan officer. He was always there to guide us and took the time to explain every facet of the process. Matt truly had our best interests in mind, and I would undoubtedly recommend him to anyone I know.

Matt took time to explain everything including our options along the way.

Your knowledge and fast response was more than I expected. Willingness to find a solution even when client had difficult circumstances. Great customer service.

Freedom Mortgage was able to get my mortgage approved when Chase turned me down.

Maura is absolutely awesome! She was attentive and understanding and knowledgeable. She worked with us to acquire the home of our dreams and was there every step of the way. This is the second time we have had the pleasure of working with Maura...

Everything