Luminate Bank - Little Falls Township Falls N...

Name

Lee was fantastic. the process was painless, quick and the best experience we have had with a refi yet!

Great communication and kept us well informed Of information we needed and requested!

Dante and his team are a pleasure to work with. Dante was able to explain the refinance option in layman's terms and gave great advice throughout the process. Appreciate your help, Dante and team!

Personal service, professional demeanor, and knowledgeable

NJ Lenders, specifically Rob, made the process easy. The rate was very competitive. Rob explained several different options with separate quotes, and when I was sure of which option I wanted, Rob was not pushy and simply willing to accommodate...

Communication was slow and lack of answers to questions was frustrating

Lee was fantastic. the process was painless, quick and the best experience we have had with a refi yet! He got a locked in within a day and closed within a month.

There were way too many errors during the process. We never really knew what we needed to provide (appraisal - yes/no and why?) what exactly to sign (There was miscommunication with Cathy) and there were issues when sending extremely important...

Dominick was unbelievably helpful from the day we met him in the office for the first time, throughout the duration of the process, and even after closing. He made himself available to us whenever we needed him (nights, weekends, etc.), and...