Waterstone Mortgage - Libertyville, IL
Libertyville, IL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
This is my third time working with Joe and his team and once again, the experience was excellent. As a repeat customer, I can confidently say they make the mortgage process smooth, stress-free, and transparent from start to finish. Communication...
read more
Reply from Owner
October 25th, 2025 04:52 PM
Alison-thank you for your kind review and for being a loyal past client. Our team cares and wanted to make sure you had this type of experience again.
Couldn’t be happier with my experience! As always, Joe and his team gave me personalized attention throughout my refinance process. They answered all of my questions promptly and thoroughly every step of the way. Joe treats my money as if it...
read more
Reply from Owner
October 16th, 2025 12:00 AM
Alison-it was great working with you again. Thank you for the kind review and for being a loyal client.
As always, Joe and his team gave me personalized attention throughout my refinance process. They answered all of my questions promptly and thoroughly every step of the way. Joe treats my money as if it were his own, and that level of care and...
read more
Reply from Joe Spisak
October 15th, 2025 10:33 PM
Love this review! Thank you, Alison, for sharing your personal loan experience so others may benefit. Thank you for your trust and for spreading the word about me and my team! 👊🏻
Joe is called "Speedy Joe" for a reason! Joe and his team, Kayla seemingly works around the clock throughout the loan and underwriting process to ensure everything is approved in a timely manner. Thank you!
Reply from Joe Spisak
October 7th, 2025 05:23 PM
Terry, Thank you for noticing our work ethic and for the kind words. We're so happy you had a great experience and appreciate you taking the time to share your thoughts.
Joe and his team are exceptional! They work with you seamlessly and quickly to make sure your rates are locked in!
Reply from Joe Spisak
October 4th, 2025 03:47 PM
Thank you, for this review, Sidney. It was great to work with you again.
Joe and Kayla are nice, professional , and responsive . They are great to work with.
Reply from Joe Spisak
October 4th, 2025 12:21 AM
Thank you for the compliment and review, Amy!
Very attentive, responsive, enjoyed working with this team! They really worked hard for us. Thank you!
Reply from Joe Spisak at Waterstone Mortgage N...
September 24th, 2025 12:26 AM
Thank you for noticing our service and work ethic, Renee. Thank you for also sharing your experience. As a repeat client, this means so much!
Amazing customer service and support!
Reply from Joe Spisak
September 24th, 2025 12:24 AM
Thank you for noticing our service and for sharing your experience, Ben. As a repeat customer, it means a lot!
First time Home buyer and I must say Joe and his team made this super easy for us leaving me to question is it this easy! Heard the horror stories of how stressful it can be but this process was great!!! Thank you Team Spisak
Reply from Owner
September 19th, 2025 12:00 AM
You two are most welcome. Thank you for trusting me and the team to do right by you. You owe your cousin a dinner for sending you our way! :0) Thank you for also being on top of everything with us. You helped make your experience a really good...
read more
Joe rules
Reply from Owner
September 24th, 2025 12:27 AM
Andrew! For a second I thought I was looking at my HS yearbook! 🤣. Thank you for the smile and for taking time, from your busy schedule, to relay this. ROCK ON!
71–80 of 667
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions