Waterstone Mortgage - Libertyville, IL
Libertyville, IL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Joe and Kayla were absolutely amazing! They took us step by step and made sure we understood everything we were doing. Which is huge I feel like when going through such a life changing process we tried going with a different lender and we felt...
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Reply from Owner
February 27th, 2017 12:00 AM
Thank you for such a nice review. You guys were great to work with and I'm glad you gave me and my team the chance to be of help to you.
Joe and his team are amazing to work with - they truly have the customer in mind and streamlined the entire process. They communicated with me the entire time, and when I was unsure of myself or the situation, they totally put me at ease and...
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Reply from Owner
February 2nd, 2017 12:00 AM
It was great working with you too. You and your family are now home owners. Can you believe it? The dream is real! I still smile thinking how concerned you were about mom calling me. Ha! Great conversation and she is sweet. Call me any time....
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Joe and his staff were very helpful, and would highly recommend to someone else. They responded very quickly to any questions we had and made the process very easy going. Very satisfied with their work.
Reply from Owner
January 18th, 2017 12:00 AM
Xena-Thank you so much for the nice review. It was great working for you and your father.
Joe and his team were awesome to work with. They were very helpful and responsive. They helped make this experience very easy and I would highly recommend them.
Reply from Owner
November 12th, 2016 12:00 AM
Thank you for taking the time to write a review. It's much appreciated!
Joe and team delivery very personal, deliberate care to insure complete understanding and success with the sometimes complex mortgage approval process. I've always felt I could call or email Joe with any question or concern, as time and again...
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Reply from Owner
November 12th, 2016 12:00 AM
Thank you for being a client and for the nice review, Len!
Team Spisak is a pleasure to work with. Anytime I had a question it was answered promptly and professionally. Joe and his staff were always available.I wanted to lower my payment and shave a few years off my mortgage and team Spisak made it...
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Joe has what it takes to make my 3 year ordeal in house ownership a sweet success .. he is very upfront and honest . I never felt being neglected . My situation seem bleak but his expertise and personal approach towards the whole process makes...
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Reply from Owner
October 20th, 2016 12:00 AM
Thank you for this kind review and for expressing how you feel. I am so glad you noticed that my and my teams care and concern for you was and is real. I am looking forward to being of service to you and yours in the future.
We've worked with Joe twice - first for our original mortgage, and just recently to refinance our home. Were were so happy to with him and his team, and they really have our full trust. Even our lawyer, (and close personal friend) commented...
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Reply from Owner
October 17th, 2016 12:00 AM
Thank you so much for this review. It means a lot to have earned your and your attorney's trust. My team and I will always do our best for you and will always honor the trust you've given.
I first met and worked with Joe and Kayla back in 2000 when I purchased my Condo in Lakeview...Joe's honesty, personal attention, knack for detail and timely follow up has not waivered in 16 years. A true professional who speaks my language...
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Reply from Owner
October 20th, 2016 12:00 AM
Thank you for this great review. I try to speak everyone's common language which basically translates into keeping the whole process as simple and as straight forward as possible. You coming back to me after 16 years truly meant a lot!
Let me just say that 5 stars is NOT enough, to give Joe and Kayla (and the entire Spisak team) for their service. In the first fifteen minutes into my conversation with Joe, I knew that this is the kind of guy I want to work with. Joe will...
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Reply from Owner
October 3rd, 2016 12:00 AM
Thank you so much for taking the time to express your sentiment, so others could benefit from your review and experience. You gave me/us the opportunity to be of help to you and we're thankful for that!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions