Waterstone Mortgage - Libertyville, IL
Libertyville, IL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Joe and his team were wonderful. He was very attentive, clear and concise. We were new to this whole process and he laid everything out for us. Joe was very prompt in returning any call or messages. Initially we had less than ideal credit,...
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Reply from Owner
September 21st, 2020 12:00 AM
Thank you for allowing me and my team to be of help to you. We are professionals, but do take helping our clients personally. We are thrilled to be able to get you the awesome results you deserved. Credit to you too for following our guidance...
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Joe and the Waterstone team came by recommendation after we interviewed several lenders. We knew within a few minutes of speaking to Joe that he was the lender we wanted to work with. The whole experience was exceptional and I appreciated how...
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Reply from Owner
September 18th, 2020 12:00 AM
Thank you for this detailed review. My team and I enjoyed being of help to you. I look forward to working with you again, in the future.
I have used Joe on several purchases an re-finances. It is always a smooth transaction. Some mortgage lenders are lenders are just salesman who do not know their product or industry. Joe is a true professional.
Reply from Owner
September 2nd, 2020 12:00 AM
Thank you. Coming from you, this means a lot. I'm fortunate to have known and worked with you all these years.
Joseph was so customer focused in meeting my mortgage needs for an investment property. His quick response in answering questions and walking you through the process was amazing. They offered great pricing and the services provided made it...
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Reply from Owner
August 21st, 2020 12:00 AM
Thank you for coming to me when that Depot mortgage company caused all they issues they did for you. We were happy to provide you the clarity and service you deserved to have.
Clear required documentations.Hornest.Clear process.Clear number figure.Good explanation.Responsive and intuitive. Highly recommend. Best loan officer I have talked with.
Reply from Owner
August 3rd, 2020 12:00 AM
Thank you for this review which will help other potential customers too.
Joe and his Team were recommended to me by a friend and I'm so glad I decided to have Joe help with my home loan. I like to know how things work so I think the most valuable part was Joe taking as much time as necessary to educate me on EVERY...
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Reply from Owner
July 23rd, 2020 12:00 AM
Thank you for this wonderful review, Michael. We're glad your experience with Joe and his team at Waterstone Mortgage went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the loan process and it...
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This was my first home purchase and along with my realtor, Anik Zampini from d'aprile properties, Joe Spisak and his team, Kayla M. were super helpful in the process. Both Joe and Kayla were very accommodating in answering my inquiries. Kayla...
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Reply from Owner
July 10th, 2020 12:00 AM
Thank you for the 5-star rating, Terry! We are very happy to hear that Joe and Kayla were very accommodating to all of your questions and helped you close within 3 weeks! Enjoy your first home!
Joe helped me and my wife navigate the loan process during an extremely difficult time. He was gracious, knowledgeable, and warm. I'd recommend him to friends and family in a heartbeat.
Reply from Owner
July 2nd, 2020 12:00 AM
Thank you for this review and for giving me the ability to be of help to you!
Joe is amazing, he is very helpful, takes time in explaining the best options and will answer all questions. He will take the time to walk you through the process with detailed explanations.
Reply from Owner
July 2nd, 2020 12:00 AM
Thank you for the review! We agree that Joe is an amazing loan originator. His is very knowledgeable on everything homebuying and refinance in the industry. We hope you will continue to work with him.
Joe and his team, alongside with Kayla, were very helpful throughout the whole process of buying our very first home. We are so happy we chose Waterstone Mortgage to help us. Joe was very hands on and attentive to us and our questions we had....
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Reply from Owner
June 25th, 2020 12:00 AM
Thank you for the glowing review. We thoroughly enjoyed working with and for you and are so happy about the results you obtained!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions