Waterstone Mortgage - Libertyville, IL
Libertyville, IL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
thank you all for all the support and help, you guys truly made it so much easier on me with great communication and fast responses. Any question I had they answered it and explained themselves very professionally. Thank you again you have...
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Reply from Owner
September 8th, 2021 12:00 AM
Manny-You were a trooper and we really appreciated you being diligent in getting us the documentation we needed to work efficiently with and for you. We're so happy for you and your family and wish you much happiness and good health in your...
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Joe was more than I expected as a lender. He was with me all the way, making sure I understood every single aspect of the whole process. Joe is who I would describe as mortgage made easy 101... Kayla was also with me all the way. I couldn't...
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Reply from Owner
August 31st, 2021 12:00 AM
Ese', thank you for sharing your experience here. This process can sometimes become stressful and we're appreciate that you leaned on us and shared your stress so we could give you the confidence and clarity needed...and now you're a happy...
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Joe and Kayla made it simply easy to apply for a mortgage. Leveraging all things technology, submitting forms were fast. Response times was prompt and they were always ready to answer any questions. We are happy to have worked with the Waterstone...
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Reply from Owner
January 8th, 2026 10:56 AM
Thank you for your review, Carlos! The team and I were thrilled we were able to provide you with a positive mortgage experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Joe and Kayla made it simply easy to apply for a mortgage. Leveraging all things technology, submitting forms were fast. Response times was prompt and they were always ready to answer any questions. We are happy to have worked with the Waterstone...
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Reply from Owner
September 1st, 2021 12:00 AM
Thank you for sharing, Carlos! We're thrilled to hear everything went so smoothly with your mortgage with the help of Joe and his team. We hope to work with you again in the future.
Thank you Joe and team!! We couldn't be happier with our new home purchase and the outstanding job Waterstone Mortgage did for us. We found our dream home and Joe and Kayla helped make it a reality! Great job Joe and Kayla and thanks again...
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Reply from Owner
August 27th, 2021 12:00 AM
Thank you for the super kind words, Joe and Maui! It was great working with you and I'm glad you finally gave us the opportunity to help you. We look forwrd to being of help to you and your referrals in the future.
Joe Spisak at Waterstone Mortgage NMLS #197397 has received a review with 5 star rating from Chris C
Reply from Owner
January 8th, 2026 10:56 AM
Thank you for the 5-star rating, Chris. Stay in touch.
Joe and his team were great, guided me through the entire process, addressed all my questions, even the craziest ones. My closing went super smoothly and timely, I would highly recommend Joe and his team
Reply from Owner
August 16th, 2021 12:00 AM
Thank you for this kind review, Alejandra. It was great working with and for you. Call me any time with any 'crazy' or more boring questions. Ha! :0)
Joe and his team were so wonderful throughout this process. Always kind, informative, and answered any questions ASAP. Everything could not have gone smoother. We would recommend them to anyone (and have!).
Reply from Owner
August 16th, 2021 12:00 AM
Thank you Sarah for this great review. So happy you were able to find your home and it was great being able to be of help to you and yours.
Joe Amato is very knowledgeable and helpful and we will definitely reach out if we need a broker again in the future.
The service and personal attention we received from Joseph Spisak was exceptional and beyond what we were expecting, it's my third time working with joe and his professional team. I appreciate his expertise and ability and willingness to work...
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Reply from Owner
August 9th, 2021 12:00 AM
Thank you for taking the time to write this review, Ahmed! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions