

Waterstone Mortgage - Libertyville, IL
Libertyville, IL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Working with Joe Spisak at Waterstone Mortgage was a outstanding, honesty, and trustworthy and great communication skills to the end.
Reply from Owner
January 8th, 2026 10:55 AM
Thank you for your kind words, Lo! I'm thrilled that you took the time to share your outstanding experience in working with me and my team. We pride ourselves on providing honest, trustworthiness, and excellent communication skills throughout...
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Every step of my journey was made easy, informed and without doubt on what was needed from me and how they were going to work for me and I couldn’t be happier with all of there hard work!!!
Reply from Owner
January 8th, 2026 10:55 AM
Thank you for your kind review, Gilbert! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Joe & Kayla are the best! They provided us with detail option plans for buying our home. They had our best interest in mind & were very patient with us. ❤️
Reply from Owner
November 1st, 2023 12:00 AM
Thank you for taking the time to write this review, Diana! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.
Spisak Team, thank you for all you did, after years of attempting to buy a home, this year was the year! Truly appreciated all the dedication. Me and my son are happy to be in our first home <3
Reply from Owner
January 8th, 2026 10:55 AM
Thank you for your review, Maria! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Joe and Kayla, thank you for all your work and time you spent making my dream come true. I have been trying for years now, and this was my year. My son and I feel truly blessed and excited for this new venture.
Reply from Owner
October 24th, 2023 12:00 AM
Maria-Thank you for the kind review and for providing our team the ability to help you and your son. We enjoyed being of service to you. Know that we'll be in touch. Feel free to reach out anytime you have questions or needs.
Joe and Kayla were very helpful, they answered any questions and concerns I had.
Reply from Owner
January 8th, 2026 10:55 AM
Thank you for your review, Alex! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Joseph assisted us with our first home purchase. Being out of state we communicated via phone and email. Joseph kept us in the loop and explained each step along the way. We look forward to working with him again when the opportunity to refinance...
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Reply from Owner
October 6th, 2023 12:00 AM
Thank you for sharing your wonderful experience with us, Mary! It sounds like Joseph was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Joseph has to his customers....
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So great family focused and personal attention. Awesome follow through and guidance with the entire process.
Could not have envisioned better service.
Reply from Owner
January 8th, 2026 10:55 AM
Thank you for your kind review, William! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Joe's team went above and beyond what I had expected. The team went out if there way to take of everything. Answered any questions I had and asked ones I didn't think about. Very Professional. Explained how raise my credit score to get better...
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Reply from Owner
September 26th, 2023 12:00 AM
Thank you for taking the time to write this review, Bullshooters! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.
Waterstone Mortgage - Libertyville, IL has received a review with 5 star rating from Liz
Reply from Owner
January 8th, 2026 11:50 AM
Thank you for the 5-star rating, Liz.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions