

Waterstone Mortgage - Libertyville, IL
Libertyville, IL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had a wonderful experience with Joe and Kayla during the home buying process. They made sure everything was smooth, clear, and stress-free from start to finish. Their communication and expertise kept us informed and comfortable every step...
read more
Reply from Joe Spisak
June 23rd, 2025 02:29 AM
I'm thrilled to hear about your wonderful experience with both Kayla and me during your home buying process. Ensuring a smooth, clear, and stress-free experience is always our goal. Thank you for recommending us, and I'm glad we could assist...
read more
As first time home buyers, we had a lot of questions . But Kayla and Joe both took time to answer all of our questions and ensure we were confident every step of the way during this process. We knew we were in good hands.
read more
Reply from Joe Spisak at Waterstone Mortgage N...
June 16th, 2025 08:52 PM
I'm glad to hear that your first home buying experience was positive and that both Kayla and I were able to address all your questions. Ensuring your confidence throughout the process was our priority. Thank you for trusting us, and congratulations...
read more
Joe is a true professional and a pleasure to work with.
Reply from Joe Spisak
May 31st, 2025 06:05 PM
Thank you, Chris!
Joe was super available and helpful throughout the loan process. He and Kayla explained everything I needed and helped move my loan from FHA to conventional.
Reply from Joe Spisak
May 29th, 2025 03:05 PM
Evan-You were great to work with. You were very responsive and on top of getting us what we needed which enabled me and the team to look after your best interests, no pun intended. :0) Thank you for the review and know I look forward to being...
read more
Joe Spisak and Kayla Marien were amazing from start to finish!I am glad we decided to work with you guys instead of using a more mainstream bank. They made everything easy to understand and worked tirelessly on our behalf! Wonderful lender!...
read more
Reply from Owner
May 29th, 2025 03:07 PM
James! Thank you for the kind review. I 'm proud of how we were able to provide you $20k in down payment and closing cost assistance. Thank you for trusting me and the team and for sticking with us as we worked through some tough challenges...
read more
Dee was very efficient and responsive to our questions. She was very helpful and patient when we didn't understand something. I will work with Dee again and will recommend her to anyone we know looking for a loan.
Reply from Dee Valentino
January 6th, 2026 07:16 PM
I'm thrilled to hear that you found my assistance efficient and responsive. It was a pleasure helping you, and I'm grateful for your kind words and recommendations. I look forward to working with you again in the future.
Joe Spisak and Kayla Marien were amazing from start to finish!I am glad we decided to work with you guys instead of using a more mainstream bank. They made everything easy to understand and worked tirelessly on our behalf! Wonderful lender!...
read more
Reply from Owner
July 22nd, 2025 12:00 AM
James! Thank you for the kind review. I 'm proud of how we were able to provide you $20k in down payment and closing cost assistance. Thank you for trusting me and the team and for sticking with us as we worked through some tough challenges...
read more
Excellent lender for anyone looking to purchase a home in the IL area. Great service and always kept us in the loop throughout the entire home buying process. Joe and Kayla were extremely easy to work with from start to finish. I highly recommend...
read more
Reply from Owner
May 29th, 2025 03:09 PM
We are thrilled to hear about your positive experience with my team during your home buying process, James. It's great to know you noticed the quality of our service where we made sure to keep you informed every step of the way. Thank you for...
read more
Joe and Kayla were exceptional throughout the whole process. They explained everything in a very simple way for us as first time homebuyers to understand. They jumped through lots of hoops to get us into our new home. We really appreciate all...
read more
Reply from Joe Spisak
May 29th, 2025 03:23 PM
We are thrilled to hear about your positive experience with my team. Our dedication to ensuring a clear and supportive home-buying process is something we take pride in. We appreciate your recommendation and are delighted that we could assist...
read more
Excellent lender for anyone looking to purchase a home in the IL area. Great service and always kept us in the loop throughout the entire home buying process. Joe and Kayla were extremely easy to work with from start to finish. I highly recommend...
read more
Reply from Owner
July 22nd, 2025 12:00 AM
We are thrilled to hear about your positive experience with my team during your home buying process, James. It's great to know you noticed the quality of our service where we made sure to keep you informed every step of the way. Thank you for...
read more
101–110 of 667
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions