Flat Branch Home Loans, Lees Summit, MO
Lees Summit, MO
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Her contact was poor. It was usually me that called or messaged and then it was a panic to get things done that hinted of a threat.
Reply from Aubrey Washington
April 29th, 2025 04:33 PM
Sylvia--- I'm sorry to hear that you felt underserved or even threatened. We were pushing against a very short timeline that was written into your contract and every day was significant to getting the deadline met. I understand that can feel...
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Internet communication could of been better other than that thinks were fine.
Reply from Aubrey Washington
November 21st, 2024 06:19 PM
Glad to hear your overall experience was satisfactory, Robert. I appreciate your feedback about our internet communication. We're always looking to improve and your comments will help us do that. Thanks for choosing Flat Branch Home Loans....
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Aubrey and her team were available for questions, communicated quickly and clearly and handled the entire transaction professionally And were personable and gracious. Her team communicated well with me and with our clients.
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Reply from Aubrey Washington
December 11th, 2024 01:03 PM
Anne, I'm absolutely thrilled to hear you had such a positive experience with me and my team at Flat Branch Home Loans. We always strive to communicate quickly and professionally, and I'm glad to hear we were successful in doing so for you....
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Responsive to my questions
Reply from Aubrey Washington
November 17th, 2024 07:56 PM
I'm thrilled to hear that you found my service responsive, James. Your feedback is greatly appreciated. It was a pleasure to assist you with your home loan needs at Flat Branch Home Loans. I'm here for any future questions you might have. Thank...
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This was the second experience with these buyers and both times the service from Aubrey was excellent. She contacted me immediately after the contract was signed and was in contact through the closing.The transaction closed on time (29 days...
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Reply from Aubrey Washington
December 7th, 2024 04:02 PM
I'm thrilled to hear that you had a positive experience for the second time, Jan! Your feedback means a lot to me. I strive to ensure a smooth process from contract signing to closing, and it makes me glad to know that we achieved this within...
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You are amazing!
Reply from Aubrey Washington
November 16th, 2024 01:42 PM
Thank you so much for your kind words, Kellea! I'm thrilled that you had a positive experience with Flat Branch Home Loans. Your satisfaction is my top priority and I'm happy to hear that I could make your experience a fantastic one. Your 5-star...
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Great experience!
Reply from Aubrey Washington
November 15th, 2024 10:40 PM
I'm thrilled to hear that you had a great experience, Olha! Your satisfaction is my top priority, and I'm so grateful that you took the time to share your feedback. It was a pleasure working with you on your home loan needs. Thanks for choosing...
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Fast efficient excellent service
Reply from Aubrey Washington
November 15th, 2024 04:16 PM
I'm truly glad to hear that you had a good experience with our services, Sara. Your positive feedback means a lot to me. I'm committed to providing efficient and excellent service to all the customers of Flat Branch Home Loans. Thank you for...
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We ran into a couple issues and Aubrey was able to pivot on the fly and save the deal!!!!!!
Reply from Aubrey Washington
December 5th, 2024 01:45 PM
I'm so glad to hear that you had a positive experience, Chad! It was my pleasure to help navigate the bumps in the road, and ensuring the deal went through successfully was my top priority. I'm overjoyed to receive your 5-star review. Thank...
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for
This team aolves solves problems and smooths the path at every turn. Everyone is very responsive and proactive. Great team and great experience!
Reply from Jason Etters
November 4th, 2024 06:22 PM
Thank you so much Melinda, I am sharing this with the whole team!
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149