Southwest Funding Laredo, TX
Laredo, TX
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Overall great experience
Reply from Alejandro Bernal
September 15th, 2024 12:13 PM
I'm so glad to hear you had a great experience, Brittany. It was a pleasure working with you and ensuring that your experience with Southwest Funding was a positive one. Receiving a 5-star rating from you means a lot to me. Thank you for taking...
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Excellent, proactive communication; delivered even faster than anticipated on the closing. Direct, honest assessment of loan qualification up front. Very pleasant experience by all members of Alex' team, thank you again!
Reply from Alejandro Bernal
September 12th, 2024 04:01 PM
Thank you so much for the kind words, Elizabeth! I'm thrilled to hear about your positive experience with my team at Southwest Funding. It's always a pleasure to exceed expectations and provide a swift closing process. Your feedback reiterates...
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It was great working with Alejandro. The process was very fast and easy. My client was very happy with the service. Thank you Alex for all you did.
Reply from Alejandro Bernal
September 12th, 2024 12:57 PM
I appreciate your kind words, Eduardo. It was a pleasure working with you as well, and I'm glad to hear that your client was satisfied with our service at Southwest Funding. I strive to make the process as smooth and efficient as possible,...
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Excelente servicio!
Good service
Reply from Alejandro Bernal
August 6th, 2024 02:34 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Communication, there was no communication. No answer to text, no information provided that was needed, not available for the closing.
Decisions were made without my knowledge and at the end cost money to fix.
Reply from Alejandro Bernal
August 3rd, 2024 03:43 PM
We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
We were in communication all the time.
Reply from Alejandro Bernal
July 17th, 2024 01:49 PM
I'm really happy you found our communication to be effective, Daniela. Establishing an open line of communication is a vital aspect of my job here at Southwest Funding, and I'm pleased to know that it made a positive impact on your experience....
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Client Follow-Up and Termination Guide
Reply from Alejandro Bernal
July 16th, 2024 06:08 AM
I'm thrilled you had a positive experience with us, Dinorah! Your 5-star rating is greatly appreciated. It's always our goal at Southwest Funding to provide the best service possible, so it's wonderful to hear that you felt well-guided through...
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Alejandro's service was always Excellent, he guided the client until she was ready. During the process I like that there is always enough communication.
Reply from Alejandro Bernal
June 30th, 2024 03:02 PM
I'm so pleased to hear that you found the communication and guidance to be excellent, Martha. Your satisfaction throughout the process is of utmost importance to me. I'm glad I could help make your experience with Southwest Funding a positive...
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Alejandro Bernal has received a review with 5 star rating from Jesus I
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1993
Time Zone
Pacific Standard Time (PST)
Licenses
- 32139
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