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Willow Bend Mortgage - Lakeway, Austin, TX
Austin, TX
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage bu... Show More
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Reviews from Web
Frank is very responsive and when needed available to clients on the weekend. He has good rates and has helped several of my clients..
Reply from Frank Capparelli
May 10th, 2026 11:19 PM
I enjoyed working with you. Thanks for the great feedback.
Fantastic with communication, works professionally and follows through with what he says. Also my client is happy which makes me happy. Great experience and would recommend.
Reply from Frank Capparelli
April 24th, 2026 12:18 AM
I really appreciate the feedback and am looking forward to working with you again.
The documentation process was smooth. We were informed at every step, whether it be documentation , or rate locking. It was great working with Frank and Gia. Thank you for helping us out .
Reply from Frank Capparelli
April 22nd, 2026 03:10 PM
I enjoyed working with you. Thanks for the great feedback.
We never received any communicatoin on this loan from the loan officer and the closing was delayed and funding did not happen on closing day. Cost the sellers money for the delay.
Reply from Frank Capparelli
March 7th, 2026 01:37 AM
We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
I really appreciate your help Frank.
Reply from Frank Capparelli
March 3rd, 2026 01:26 PM
I really appreciate the feedback and am looking forward to working with you again.
for
Will Jackson
I really liked the utilities set up assistance.
Reply from Will Jackson
February 28th, 2026 06:39 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
for
Will Jackson
Will is the hardest working loan officer that I have every worked with. His communication skills are off the charts, and he will always be my first choice as a lender.
Reply from Will Jackson
February 23rd, 2026 03:14 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
for
Will Jackson
I appreciated his quick response times and all the knowledge during the entire process! Thanks Will!
Reply from Will Jackson
January 2nd, 2026 07:03 PM
Thank you Kerri! You were amazing to work with too!
Your responsiveness, time taken to help us understand the process and implications of choices, and your general spirit of helpfulness were all very much appreciated, and downright rare in our current world. Thank you!
Reply from Frank Capparelli
December 10th, 2025 07:35 PM
I enjoyed working with you. Thanks for the great feedback.
Great job, Frank! The process was done quickly and ahead of schedule.
Thank you,
Reply from Frank Capparelli
December 10th, 2025 02:43 PM
It was great working with you. Thanks again for putting your trust in us.
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About
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage business. We are extremely proud, and even more thankful, for the relationships we’ve made with the customers we’ve had the privilege to serve – for almost 30 years.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Willow Bend Mortgage Company, LLC (NMLS #117371) is a Texas Limited Liability Company and operates with the following licenses: AL Consumer Credit License #21826, AR Combination Mortgage Banker-Broker-Servicer License #116865, CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4130600, CO Mortgage Company Registration, FL Mortgage Lender License #MLD667, GA Mortgage Lender License #117371, IN-DFI Mortgage Lender License #63558, Louisiana Residential Mortgage Lending license, NM Mortgage Loan Company License, OK Mortgage Lender License #ML010424, Tennessee Mortgage License #121890, TX SML Mortgage Banker Registration. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. This is not an offer to enter into a rate lock agreement under any applicable law. Further, Willow Bend Mortgage Company, LLC represents itself and conducts business as a residential mortgage lender and mortgage broker.