

Ruoff Mortgage - Lafayette, IN
Lafayette, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
At first I was really happy and thankful Ruoff helped me out and gave me a chance to own my own home. Something I never thought was possible! Just got a letter in the mail stating they sold my mortgage to another company. Personally I don’t...
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Reply from Owner
July 5th, 2023 12:36 PM
Hello Bub. We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations after your loan closed. As you stated, it is common in the industry for mortgage loans to be sold to...
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Rene was great!! She was quick to answer questions and gave me all of the information in a very timely fashion. The entire process was smooth, transparent, and eliminated what could haves been a lot of stress
We were happy with the entire experience.
Incredible communication skills, thoughtfulness, knowledge of the home buying process, always available. 10/10 couldn't have been better!!
Communication was great! Everything was transparent and well explained through all the steps which made us feel confident with our first home purchase.
Steve stays in communication very well and explains all steps in an effective way.
Reply from Steve Stemick
May 16th, 2025 03:15 AM
Hi Brandon, thank you for taking the time to leave a review. I'm so glad to hear that you found our communication and explanations effective. We always aim to keep our clients well-informed every step of the way at First Option Mortgage, LLC....
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Kelsey is amazing and was always there to answer my questions.
Beth was everything we hope for and more! She made the process so easy and clear! She was very responsive and eager to answer any questions we had! Buying your first home can be scary, Beth was able to ease all of that stress! We can’t thank...
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Heather was always available to answer any questions we had along the process. She was super helpful and was aways able to explain things. She made our first home buying process super easy
Beth was great! She responded very quickly anytime we had a question about anything no matter how big or small. She seemed to be very knowledgeable about anything related to our loan process as a whole. We were very happy with her service,...
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881–890 of 1074
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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