

Melena Dawn Mortgage Group - Waterstone Mortg..., Kansas City, MO
Kansas City, MO

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Melena and Dawn were absolutely amazing to work with.
Very helpful and responsive!
Reply from Dawn Morgan
August 6th, 2025 06:53 PM
I'm so glad to hear you found the experience helpful and responsive, Jake. It means a lot that I could assist you effectively in navigating the process. Thank you for sharing your thoughts and for choosing Waterstone Mortgage.
It was a very easy process. It was nice being filled in on everything that was going on throughout the process.
Reply from Melena Miller
July 31st, 2025 03:21 PM
I'm pleased to hear that the process felt easy for you, Emma. Keeping you informed every step of the way is important to me, so I'm glad it made a difference. Thank you for sharing your experience, and if you ever need assistance again, I'm...
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Melena Miller has received a review with 5 star rating from Emma S
Melena Miller has received a review with 5 star rating from Zachary P
It was an honor to work with Dawn! Her professionalism was on point! She never let my family feel like we were lost. She always explained and communicated everything to us. I have never had such great customer service. I will be recommending...
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Reply from Dawn Morgan
July 30th, 2025 02:03 PM
It was a privilege to assist you and your family, Jimmie. I'm truly grateful for your kind words about my professionalism. Ensuring that you felt informed and supported throughout the process is important to me, and I am thrilled to have met...
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Love working with Melena!! She knows her stuff❤️
Dawn was very friendly and clear about the process. She and Molly were always in touch and I felt like I could depend on them both to help me out. Dawn was very quick about approving my loan application and that helped to speed up the process....
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Reply from Dawn Morgan
July 24th, 2025 06:04 PM
I'm glad to hear that you found the process both friendly and clear. It was a pleasure to work alongside Molly to ensure you felt supported and informed every step of the way. I'm pleased my quick approval of your loan application contributed...
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Melena was amazing from the start, she sat down with us and went over all the possible scenarios for when we found a house. She would also run the numbers on any potential houses we went to see. We loved working with Melena!!!!
Reply from Melena Miller
July 24th, 2025 01:48 PM
I'm really happy to hear that your experience was so positive from the start, Amelia. Sitting down to explore all the scenarios with you was important to me, and I'm glad it made a difference in your home search. Running the numbers is a crucial...
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Melena is extremely knowledgeable. She is an excellent communicator and responds very quickly. Made the home buying process so smooth and fast! We're forever grateful for all the help. Will definitely use in the future.
Reply from Melena Miller
July 23rd, 2025 12:53 PM
I'm so pleased to know that you had a smooth and fast home buying experience, Laura. Your kind words mean a lot to me. I'm grateful to have been able to assist you and look forward to helping you again in the future if needed. Thank you for...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions