Melena Dawn Mortgage Group - Waterstone Mortg..., Kansas City, MO
Kansas City, MO
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Melena was very responsive with great communication. She made a stressful situation easy to deal with.
Reply from Melena Miller
October 6th, 2025 01:50 PM
It was a pleasure working with you, Ben! I'm glad we could make the process seamless for you two. I'm always a text or phone call away for any mortgage needs in the future.
Working with Melena was a wonderful experience. She was always available for questions or to deal with changes in our financial plan. She made it so easy.
Absolutely love the weekly updates! As a transaction coordinator, I have worked with my share of lenders and not many keep us in the loop. I very much appreciated their thorough communication and weekly updates. I knew we wouldn't have an issue...
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Everything went so smoothly and Dawn was so helpfu!
Reply from Dawn Morgan
October 9th, 2025 03:39 PM
I'm glad to hear that everything went smoothly for you, Maxwell. It's important to me that the process is as seamless and helpful as possible. Thank you for sharing your experience, and if there's anything else I can assist with, please feel...
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Dawn and Melena have been taking great care of my clients and family home loans for the past 8 years. 5 star spectacular ✨️
I have been through some tough times in my life. I never thought that I would ever own a home! I fought hard to get to a point where I could. This was not an easy task. If you did know what I have gone through you would understand this better....
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Dawn was fantastic walking us through all the details of the process! Thank you for all of your help!
Reply from Dawn Morgan
September 23rd, 2025 08:06 PM
I appreciate your kind feedback, Jeremy. I'm pleased to know you felt well-guided through the process. It's always my goal to make things as clear and straightforward as possible. Thank you for trusting me with your mortgage needs, and if there's...
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Dawn was fantastic to work with! Walked us through all the details, and very communicative. Thank you!!
The communication was top tier. Any questions I had were anwsered in a timely manner and I felt like I was heard and valued.
Reply from Melena Miller
September 22nd, 2025 06:36 AM
Your feedback is appreciated, Lauren. I'm glad to hear that the communication met your expectations and that you felt heard and valued. Ensuring that your questions were answered promptly is important to me. If there's anything more I can do...
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Melena is with you every step of the process and makes it better to understand. Always available when I needed her.
Reply from Melena Miller
September 9th, 2025 10:20 AM
I'm glad to know that I could be there for you throughout the entire process, Melissa. Making things understandable and being available when needed are priorities for me, so it's great to hear that these aspects were helpful. Thank you for...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions