

Flat Branch Home Loans, Joplin, MO
Joplin, MO

Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
After being a customer for several years, they sold my loan to debt collection agency. I have never missed or been late on a payment. I assume they are closing.
Reply from Owner
July 11th, 2025 12:00 AM
We appreciate you taking the time to share your feedback. We would be happy to walk you through any recent communications you have received regarding the transfer of servicing on your loan. Please call our office at your earliest convenience....
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Darian was great to work with through the entire proces. She kept us informed and explained everything. Her personality and professionalism was excellent!
Reply from Darian Triplett
June 23rd, 2025 05:24 PM
Thank you so much for your kind words! It was truly a pleasure working with you throughout the process. I'm so glad I could help keep things clear and smooth along the way. Your trust means the world to me—congrats again on this exciting new...
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This was my first time working with Darian as a realtor and she was amazing. Punctual communication and she just got things done. We closed out flawlessly and I had a very happy buyer and seller! Thank you so much Darian.
Reply from Darian Triplett
June 23rd, 2025 05:21 PM
I'm thrilled to hear that your experience working with me was so positive. I'm glad I could assist in making the process smooth and successful for both the buyer and seller. Thank you for your kind words, Mason!
This is by far the best lender to work with. I specifically work with Carrie Martin but I've had the pleasure of dealing with most of their agents. It doesn't matter who the agent is, it seems that this company just has their things together....
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Reply from Owner
August 7th, 2025 12:00 AM
Thank you for the generous 5 star review and your kind words. It pleases us to know end that this has been your experience with Carrie and her team. Flat Branch is in the people business and we love to help others achieve their home goals!
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Every step was GREAT until we got to the balancing of the file numbers. We were delayed in getting in the final docs and I still cannot pin point where the process broke down.
Reply from Darian Triplett
June 23rd, 2025 05:21 PM
I appreciate your feedback and am glad to hear that most of the process went smoothly. I understand the importance of timely document processing and apologize for any inconvenience caused by the delay. Please reach out to me directly so we...
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Darian was very helpful and was quick to respond to any questions I had for her! She made the process very easy.
Reply from Darian Triplett
June 23rd, 2025 04:06 PM
I'm thrilled to hear that you found the process easy and that I could assist you promptly with your questions. Thank you for your kind words, Stephanie. It was a pleasure working with you at Flat Branch Home Loans.
Darian was very helpful and answered any questions we had in a timely manner!
Reply from Darian Triplett
June 23rd, 2025 03:43 PM
I'm glad to hear that I was able to assist you effectively and provide timely answers to your questions. It was a pleasure working with you, Keri. Thank you for your positive feedback!
Flat Branch Home Loans has received a review with 5 star rating from Keri P
Reply from Owner
July 4th, 2025 12:00 AM
Thank you for your generous 5 star review. We are in the people business and love to help people with their home goals!
Darian was wonderful w me! it seemed she must work all the time. I didn't have to wait long for a response to any of my questions. I would highly recommend her.
Reply from Darian Triplett
June 22nd, 2025 08:15 PM
I'm delighted to hear that you had such a positive experience with me. It was a pleasure to assist you, and I appreciate your recommendation.
Could've answered the phone more at the end. But she was fast and amazing with us!
Reply from Darian Triplett
June 12th, 2025 03:40 PM
I'm glad to hear that you found the process fast and amazing. I apologize if there were times when I was not readily available by phone towards the end. Your feedback is important, and I appreciate your understanding. If there's anything more...
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149