Assurance Financial - Birmingham, AL
Birmingham, AL
Assurance Financial has been Focused on residential lending since 2001
Fannie Mae/Freddie Mac seller/servicer and Ginnie Mae issuer approved
The company handles the entire process in-house from application to servicing. Offering an extensiv... Show More
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Reviews from Web
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Exceptional ability to work with my unique circumstances. Communication was excellent and overall I would recommend Ransom to anyone!
Reply from Owner
December 15th, 2025 05:14 PM
I'm grateful for your feedback, Andrew. It's great to hear that my ability to handle your unique circumstances met your expectations. Effective communication is always a priority, and I'm pleased it made a positive impact on your experience....
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Good communication, Ransom and teams ability to work with unique circumstances.
Reply from Ransom Kelly
December 15th, 2025 05:15 PM
I'm grateful for your feedback, Andrew. It's important to me that I provide good communication and can adapt to unique circumstances. If there's anything further I can assist with, please feel free to reach out. Your experience matters, and...
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Ransom did a great job of communicating with us through this process!
Reply from Ransom Kelly
December 5th, 2025 11:26 PM
I'm glad to hear that you appreciated the communication throughout the process, Kenyetta. Keeping you informed and engaged is something I prioritize, and your feedback means a lot. If there's anything more you'd like to discuss, feel free to...
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for
Everything (professional, extraordinary patient, very generous, and very helpful)
Reply from Ransom Kelly
December 5th, 2025 07:01 PM
Your positive feedback means a lot, Scottie. I'm glad to know that you found my approach professional and helpful. It's important to me to be patient and generous in every interaction, so it's rewarding to hear that those qualities were appreciated....
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Assurance Financial - Birmingham
Assurance Financial - Birmingham has received a review with 5 star rating from Tamekia L
for
Well to start i was nervous about buying a home. Ben most certainly put my mind at ease, he was very understanding, and took time out to see what worked for me. I'm so grateful he was my loan officer. Thanks so much Ben you made my family very...
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Reply from Ben Dunham
December 29th, 2025 05:49 PM
I really appreciate the feedback and am looking forward to working with you again.
for
The promptness to responding to my questions.
Reply from Ransom Kelly
November 26th, 2025 05:33 PM
I’m glad to hear that you appreciated the prompt responses to your questions, Tina. Clear and timely communication is something I aim for, so it’s reassuring to know it made a positive impact. If you have any more questions or need assistance...
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Thank you for a smooth closing!
Reply from Ransom Kelly
November 20th, 2025 02:49 PM
I'm glad to hear that the closing process went smoothly for you, Megan. Your experience is very important to me, and I'm pleased it met your expectations. If you have any further questions or need assistance down the line, feel free to reach...
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People there need to communicate better with each other. They need to be more organized. They should ask for information early instead of waiting to the last minute. And don't then try to make it the clients fault for not providing it sooner....
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Reply from Ransom Kelly
November 19th, 2025 05:06 PM
I appreciate you bringing these concerns to my attention, Deanna. It's clear that communication and organization were not up to your expectations during your experience, and I apologize for any frustration this caused. I take your feedback...
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I never thought that own a home was possible but Ben infact assured me that it was. Ben and his team has been hard at work for me and my family to have a home we can call our own! I really appreciate his work ethic he's fantastic 10/10 recommend...
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Reply from Owner
April 29th, 2026 12:00 AM
Brittany, thank you for the fantastic review. I know it is hard to earn your trust but I'm glad we did and were able to deliver up to your standards for you bridge loan and purchase. Alex and I don't want to be your one-time Mortgage team but...
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About
Assurance Financial has been Focused on residential lending since 2001
Fannie Mae/Freddie Mac seller/servicer and Ginnie Mae issuer approved
The company handles the entire process in-house from application to servicing. Offering an extensive menu of competitive loan products for multiple purposes owner occupied homes, second homes, new construction, refinance, or investment targeting all buyer types, including first-time home buyers, veterans, buyers with limited credit or funds for a down payment, investors, and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2001
Time Zone
Central Standard Time (CST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.