Assurance Financial - Birmingham, AL
Birmingham, AL
Assurance Financial has been Focused on residential lending since 2001
Fannie Mae/Freddie Mac seller/servicer and Ginnie Mae issuer approved
The company handles the entire process in-house from application to servicing. Offering an extensiv... Show More
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Open communication, always responded quickly, was able to create solutions to unforeseen complications.
Reply from Ransom Kelly
March 11th, 2026 01:31 PM
Brandon, I'm grateful for your feedback. It's rewarding to know that my communication and responsiveness helped address any unforeseen complications. My goal is always to find effective solutions and ensure a smooth process for you. If there's...
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Ransom did what was needed to work through issues with the portal.
Reply from Ransom Kelly
March 9th, 2026 02:47 PM
I'm glad I could assist in resolving the portal issues, Paul. It's important to me that any obstacles are addressed efficiently to ensure a smooth experience. If you have any further questions or require support, feel free to reach out. It...
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We got the loan! The e-signing loan amount was $320,000 but when we went to sign the other loan papers it was $326,000. I just wondered why they were fiffrrent?
Reply from Ransom Kelly
March 9th, 2026 02:57 PM
Mindy, thanks for bringing this to my attention. Our loan was for $320,165 and never changed from the first disclosure to the closing disclosure. Please feel free to reach out directly so we can discuss this further and ensure everything is...
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Assurance Financial - Birmingham
Ben and his team were EXTREMELY knowledgeable and helpful. Ben kept us informed of every step and was always available to answer questions.
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Ben and his team were EXTREMELY knowledgeable and helpful. Ben kept us informed of every step and always available to answer questions.
Reply from Ben Dunham
April 6th, 2026 01:32 PM
I really appreciate the feedback and am looking forward to working with you again.
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Timely service, great customer service and communication. Stayed on top of everything needed to manage activities to closing.
Reply from Ransom Kelly
March 9th, 2026 02:48 PM
I'm glad to hear that you were satisfied with the timely service and communication provided. Ensuring everything runs smoothly right through to closing is always my goal. If you have any further questions or need assistance in the future, feel...
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Our experience with ransom Kelly on our mortgage is one for the record books. His courtesy and professionalism made my wife e and I journey a pleasant experience. Thank you ransomand to those on the Assurance team continued success. Yours truly,...
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Reply from Ransom Kelly
February 24th, 2026 06:54 PM
I'm glad to hear that your mortgage journey was a positive experience, Wilbur. It’s wonderful to know that my courtesy and professionalism left a lasting impression on you and Gloria. I appreciate your kind wishes for continued success to the...
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Our situation required more finesss than usual. Ransom and his team worked tirelessly to make sure we received the best plan possible.
Reply from Ransom Kelly
February 24th, 2026 04:00 PM
I'm glad to hear that I could assist you and provide the necessary support for your unique situation, Gloria. It's important to me to ensure that every client receives a solution that best fits their needs, especially in more complex scenarios....
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Answered every question and was very communicative
Reply from Ransom Kelly
February 24th, 2026 04:00 PM
I appreciate your feedback, Peyton. I'm glad to hear that you found me communicative and that I was able to answer all of your questions. Ensuring everything is clear and addressed is very important to me. If you have any more questions or...
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for
The convenience of e-sign documents and quick response time.
Reply from Ransom Kelly
February 23rd, 2026 05:08 PM
Magan, I'm pleased to hear that you found the convenience of e-signing and the quick response times helpful. Making the process smooth and efficient is always a priority for me. If there's anything more I can assist you with, feel free to reach...
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About
Assurance Financial has been Focused on residential lending since 2001
Fannie Mae/Freddie Mac seller/servicer and Ginnie Mae issuer approved
The company handles the entire process in-house from application to servicing. Offering an extensive menu of competitive loan products for multiple purposes owner occupied homes, second homes, new construction, refinance, or investment targeting all buyer types, including first-time home buyers, veterans, buyers with limited credit or funds for a down payment, investors, and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2001
Time Zone
Central Standard Time (CST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.