H
Highlands Residential Mortgage, Ltd. - Waxaha...
A Higher Standard of Lending
Waxahachie, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Resiliency and persistence
Reply from Lisa Burkes
August 14th, 2025 10:29 AM
Thank you, James, for recognizing the resilience and persistence in my work. I strive to bring these qualities to every interaction, and I'm glad they stood out to you. If there's anything else you'd like to share or discuss about your experience,...
read more
for
Lisa and her team are amazing! They took care of me, treated me like a close friend. I'm so grateful for Lisa and her team! Words will not do justice. Thank you so much!!
Reply from Lisa Burkes
August 11th, 2025 01:33 PM
Thank you, Lillian, for your heartfelt words. I'm truly touched to hear that you felt so well-cared for by me and my team. It's wonderful to know that our efforts made such a meaningful impact on your experience. Your gratitude means a lot,...
read more
for
Prepared wv ahead of time so there would not be any delays/surprises moving forward . Explained every step . Communicated with me throughout the entire process .
Reply from Lisa Burkes
August 11th, 2025 12:19 PM
I'm glad to hear that the preparation and communication helped make your experience smooth and straightforward. Ensuring everything is clear and minimizing surprises is something I focus on, and I'm happy it contributed positively to your process....
read more
for
Taylor Fruge
Availability, communication and knowledgeable.
Reply from Taylor Fruge
August 7th, 2025 02:01 PM
I'm glad to hear that you appreciated my availability, communication, and expertise, Judith. It's important to me that you feel informed and supported during every step of the process. Thank you for taking the time to share your positive experience...
read more
for
Mrs.LisaDid her job she walked me through the process explained all the paperwork and kept me informed on my progress and most important she always answered my calls and explained to me any concerns I had I truly believe I had your best agent...
read more
Reply from Lisa Burkes
August 4th, 2025 12:00 PM
Thank you, Regina, for your kind review. I'm glad to hear that you felt well-supported throughout the process. Keeping you informed and addressing any concerns is important to me, and I'm pleased to know that it made a difference for you. Your...
read more
for
I had an incredible experience with Lisa Burkes, and I just had to share how impressed I was with their customer service. From start to finish, the staff was friendly, professional, and truly committed to making sure we were taken care of....
read more
Reply from Lisa Burkes
August 2nd, 2025 12:59 PM
I'm truly grateful for your thoughtful review, Catricia. It's wonderful to know that you found the experience both seamless and supportive. Providing customer service with genuine care and professionalism is what I strive for, so your kind...
read more
for
Lisa explained every step of the way...very communicative throughoutthe throughout the whole process!
Reply from Lisa Burkes
July 30th, 2025 03:30 PM
Thank you, Neeley, for sharing your experience with me. I'm glad to hear that my explanations and communication throughout the process were helpful to you. It's important to me that everything is clear and understandable for my clients. If...
read more
for
Very communicative, helpful and pleasant. Would definitely recommend her to others.
Reply from Lisa Burkes
July 26th, 2025 07:38 PM
Thank you, Karey, for your kind words. I'm delighted to hear that you found the experience communicative, helpful, and pleasant. Your recommendation means a lot to me. If there's anything more I can do for you in the future, please don't hesitate...
read more
for
As always Lisa and her team are professional and thorough and will get you to the closing table on time. Thank you again for a transaction well done.
Reply from Lisa Burkes
July 24th, 2025 03:57 PM
Thank you for your kind words, Helena. I'm glad to hear that you found the process both professional and thorough. Achieving a timely closing is always a priority, and I'm pleased that everything went smoothly for you. If there’s anything else...
read more
for
Lisa and Amanda always got back with you when you had a question they both were very professional people it was a pleasure to work with them
Reply from Lisa Burkes
July 24th, 2025 02:07 AM
Thank you, David, for taking the time to share your experience. I'm so pleased to hear that both Amanda and I could assist you effectively and that our communication met your expectations. It was truly a pleasure working with you, and I appreciate...
read more
91–100 of 372
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
