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Highlands Residential Mortgage, Ltd. - St Fra..., Baton Rouge
A Higher Standard of Lending
Baton Rouge, LA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
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closed
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8:30 AM to 5 PM
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Reviews from Web
Professional. Fast. Helpful. Always available to assist.
Reply from Ryan Hernandez
November 24th, 2025 03:52 PM
I appreciate your kind words and the positive feedback. It’s important to me to be readily available and assist effectively during the mortgage process. If there's anything more I can do for you in the future, don't hesitate to reach out.
Ryan always made sure that his communication was received. He never dropped the ball, even when we were busy with work & life issues. Ryan is great!
Reply from Ryan Hernandez
November 10th, 2025 02:54 PM
I'm pleased to hear that my communication efforts made a difference for you, especially during such a busy time in your life. Ensuring that information is clear and consistent is something I prioritize, and I'm glad it resonated with your experience....
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Ryan was there for me from the very beginning. He did not treat me like a client but like family. I felt safe with him guiding me through the whole home buying process. I would highly recommend him to anyone I know going through the home buying...
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Reply from Ryan Hernandez
November 6th, 2025 03:07 PM
It's wonderful to hear you felt supported throughout your home buying journey. Ensuring that clients feel secure and informed is a priority, and I'm glad that shone through in your experience. Thank you for the high recommendation and trusting...
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Ryan went the extra mile to assist my wife and I with our forever home. We couldn't have asked for a more pleasant experience. He was prompt and thorough with his communication. 10/10 would recommend!
Reply from Ryan Hernandez
October 3rd, 2025 01:13 PM
It's great to hear that your experience was so positive. I always aim to support clients effectively, especially when it comes to important decisions like purchasing a forever home. I'm pleased you felt well-informed and supported throughout...
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Ryan and his team made this whole process painless! They were quick with responses, on top of everything so nothing was being delayed. Made it easy for us to do our part quickly. And answered any and all questions completely and fast!! Would...
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Reply from Ryan Hernandez
September 5th, 2025 02:31 PM
Alexis, I'm glad to know that the process felt seamless and efficient for you. It's important to me to provide quick responses and thorough support to ensure everything goes smoothly. Your recommendation means a lot, and if you have any further...
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Ryan was on top of this file from the moment we called him. from start to ready to close was under 2 weeks, a performance I've never experienced!!
Reply from Ryan Hernandez
August 14th, 2025 12:14 PM
Keith, thank you for sharing your experience. I'm thrilled that everything moved so smoothly and quickly for you. I'm committed to being as proactive as possible, and it's rewarding to see that it made a difference in your case. If you ever...
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Prompt, efficient, and exceptional service.
Reply from Ryan Hernandez
August 12th, 2025 04:05 PM
Thank you, Charles, for taking the time to share your experience. I'm really pleased to hear that you found my service prompt and efficient. Providing exceptional service is something I strive for, so it’s gratifying to know it resonated with...
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Ryan was awesome!!! He was extremely helpful and always willing to answer any questions we had. it Was a very pleasurable experience from start to finish.
Reply from Ryan Hernandez
July 31st, 2025 04:31 PM
Thank you, Veronica! I'm really glad to hear that you found the experience so positive. Being helpful and available to answer all your questions is very important to me, and I'm happy to know it made a difference for you. Your kind words are...
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Ryan is awesom!
Reply from Ryan Hernandez
July 29th, 2025 11:33 AM
Thank you so much, William! I'm glad to know you had a positive experience. Your feedback truly means a lot to me.
Ryan and his team @Highlands made this home purchase as smooth and friendly as it possibly could've gone for me and my family. Would recommend their services to anyone anytime anywhere. Thank you Ryan
Reply from Ryan Hernandez
July 24th, 2025 10:10 AM
I'm grateful for your thoughtful feedback, Jacob. Making your home purchase smooth and enjoyable was my top priority, and I'm glad to hear it was a positive experience for your family. Your willingness to recommend me and Highlands Residential...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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