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Highlands Residential Mortgage, Ltd. - Allen,..., Cartersville, GA
A Higher Standard of Lending
Cartersville, GA

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Overall customer service and insight.
Reply from Trey Wolff
June 5th, 2025 07:55 PM
I'm glad to hear that you were satisfied with the customer service and insights provided. It was a pleasure to assist you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance in the future, please feel...
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Trey & Matt were great! They were very helpful and maintained close contact throughout the homebuying process!!
Reply from Trey Wolff
May 23rd, 2025 12:56 PM
I'm thrilled to hear that you found our assistance helpful throughout your homebuying process. It was a pleasure working with you, and I appreciate your kind words. If you have any further questions or need assistance in the future, please...
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Timely, very helpful and detail oriented
Reply from Trey Wolff
May 22nd, 2025 05:09 PM
I'm pleased to hear that you found the process timely and detail-oriented. It was a pleasure to assist you, and I'm glad I could be of help. Thank you for your positive feedback.
Great undrstanding to details and circumstances. Thorough and clear in letting us know of the expectations and timing. Guided the buyers extrenly well. Amazing transaction and in time. Cheers
Reply from Trey Wolff
May 18th, 2025 01:20 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process. It was a pleasure guiding you and ensuring everything went smoothly. Thank you for your kind words and trust in our services.
Great comunication and professionalism.
Reply from Trey Wolff
May 7th, 2025 02:17 AM
I'm pleased to hear that you appreciated the communication and professionalism during your experience with me. Thank you for your feedback, Paul. If there's anything more I can do for you, please let me know.
Trey was very helpful all during the process of buying our home. Communication was great and he was always available to answer any question. Thank you Trey for everything.
Reply from Trey Wolff
May 6th, 2025 12:33 PM
I'm thrilled to hear that you found the home buying process helpful and well-communicated. It was a pleasure assisting you, and I'm grateful for your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
Norms knowledge & comminication are unmatched!!
Reply from Norman Wolff
May 4th, 2025 03:27 PM
I'm thrilled to hear that you found my knowledge and communication exceptional. It was a pleasure working with you, and I greatly appreciate your feedback.
As always, Norman delivers the absolute best advice, best service and is truly the best loan officer I've ever had the pleasure to work with. Our client felt at ease the entire process and never had any questions on how their loan process was...
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Reply from Norman Wolff
March 15th, 2025 01:45 PM
Thank you so much, Ashlee, for such a wonderful review. I'm thrilled to hear that you and your client had a smooth experience with the loan process. It was a pleasure working with you both, especially on a more intricate case. Keeping everyone...
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Trey communicated with us every step of the way, explained the process, and was able to get us an expedited closing date that we wanted.
Reply from Trey Wolff
March 6th, 2025 03:10 PM
Michael, I'm really glad to hear that you had a positive experience. It's always my goal to ensure clear communication and an understanding of the process, so I'm thrilled that it was helpful for you. Getting you the closing date you wanted...
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Th customer service went above and beyond to make sure I understood the process.
Reply from Trey Wolff
February 27th, 2025 01:07 PM
Michelle, I'm thrilled to hear that you felt supported and informed throughout the process. It's always my goal to ensure everything is clear and straightforward for my clients. If you have any more questions or need further assistance in the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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