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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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There was not enough communication.
Reply from Joe Boggs
May 23rd, 2025 07:08 PM
I'm very sorry Cindy. As you can see below that until today, I've never received a score below 4.66 so I take your comment very serious and always aim to provide extreme customer service and communication. Earlier this week you asked if I would...
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Great communication even with the issues that we had to work through.
Reply from Joe Boggs
May 23rd, 2025 06:49 PM
Thank you very much Richy. Most folks have no idea how much turbulence we often hit during most real estate and mortgage transactions but that's our job and that's how we measure success. When the clients don't feel any bumps. Always a pleasure...
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Detailed frequent communication, extreme willingness to find the absolute best options for us. We absolutely would not have been able to buy our home without her. Jacque was absolutely indispensable throughout the entire process.
Reply from Jacque Murley
April 29th, 2025 01:54 PM
It was a pleasure working with you! Thank-you so much for your kind words. I wish you the best of luck in your beautiful new Scott Ellis home!
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Joe was very helpful guideling me through my home loan process.
Reply from Joe Boggs
April 24th, 2025 06:52 PM
I can't thank you enough for entrusting me with your mortgage financing needs Lexie. I'll be around to help with anything possible.
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Joe was amazing! He made this transition so easy for us. I would definitely recommend him and his company!
Reply from Joe Boggs
April 18th, 2025 02:54 PM
You guys are too kind Marcia and once again, I'd like to thank you for trusting me with your family's mortgage financing needs.
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Joe made it great. He is the Gold standard for customer service. He made this whole thing so easy. It's a really good feeling to be "looked after." Our trust level with Joe is at "family level" trust. I cannot imagine having a better experience...
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Reply from Joe Boggs
April 18th, 2025 05:07 AM
I can't thank you enough Brother David. Being entrusted to first handle the mortgage financing for your daughter. Then, being entrusted to provide the mortgage financing for you and Marcia is such the honor. I thoroughly enjoyed getting to...
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Joe and his team closed my clients loan a week ahead of time! Communication was timely and they did a fantastic job!
Reply from Joe Boggs
March 27th, 2025 05:06 PM
Thank you Amelia. It's always a pleasure working with you.
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Joe and his team were very informative and patient during this process. Joe broke down the steps in a way that was understood and provided constant communication. We would not be in our home without Joe and his teams hard work. We are spending...
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Reply from Joe Boggs
March 5th, 2025 09:52 PM
I'm so excited for you guys Shanty and can't thank you enough for allowing me to help with your success.
Jacque is always very efficient, easy to reach, and communicates well. She makes the experience less stress it. Always glad to work wo
Reply from Jacque Murley
March 10th, 2025 03:39 PM
Hi Holly, Thank you so much for your positive review! I'm happy to hear that your experience was smooth and stress-free. It's always my goal to be efficient and communicative, so I'm glad to know that came across. I look forward to working...
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Consistent communication and responsiveness as we work together to ensure a smooth transaction for clients.
Reply from Joe Boggs
March 5th, 2025 10:13 PM
That's the way we like it Debbie and I'm proud to be a part of your Team!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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