H
Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Always great working with joe
Reply from Joe Boggs
August 21st, 2025 05:29 PM
You too Vicky. You are an absolute professional and your clients are always amazing.
for
he was nice to talk with , friendly
Reply from Joe Boggs
August 22nd, 2025 12:31 PM
Thank you, David, for taking the time to leave your feedback. I'm glad to hear that you found our conversations to be friendly and that you enjoyed speaking with me. If there's anything specific you'd like to discuss or if there are areas I...
read more
for
My clients arrived at the closing table with a cashier's check that was over $3,000 short due to a mistake...typo made by Joe. I called, asked about the error and was told there was not anything that could be done...it was a "typo" on his end....
read more
Reply from Joe Boggs
August 18th, 2025 12:47 PM
Hi Ann, I'm genuinely sorry to hear about the difficulties your clients experienced during their transaction. It’s important to me to ensure that every closing goes smoothly and I regret that this was not your clients’ experience. I understand...
read more
for
Friendly, knowledgeable, and accessible.
Reply from Joe Boggs
August 12th, 2025 09:26 PM
Thank you so much Rob and I'm so happy for you and your wonderful family!
for
Working with Joe and Jennifer made this process very easy. This is a stressful time, biggest investment of your life, Joe walked me through every step, explain everything and assured me throughout the process that I was making the right decisions....
read more
Reply from Joe Boggs
August 11th, 2025 07:02 PM
I simply can't thank you enough Marilu. You have been an absolute pleasure. I'll be reaching out very soon to help you file your exemptions and will always be around to help in any way.
Jacque and her team kept us informed in every step of our loan process. We knew we were in good hands with Highlands. Even though we were in Mexico, she reached out with phone calls, emails, and texts to provide great service, support, and...
read more
Reply from Jacque Murley
August 11th, 2025 08:14 PM
Thanks so much, Jerri! You and Bobby made the processing of your loan application very easy! I'm so happy you are back home in Greenville!
We bought the house here while living in Mexico. Jacque handled all the long distsnce obstacles! She was very profesional, but explained everything in a way that we could understand each step in the process. She was always upbeat and positive...
read more
Reply from Jacque Murley
August 11th, 2025 08:12 PM
Bobby & Jerri, it was a pleasure working with you both on your home purchase! I'm so happy I was able to finally meet you both in person at your closing. Even though we communicated long distance during the processing of your application, you...
read more
for
Joe made it very easy for my wife and I to fully understand the process. he made a stressful process very simple and easy!
Reply from Joe Boggs
July 30th, 2025 12:36 PM
Yeager, you and Allison were an absolute pleasure to work with. Meeting you at Closing made my day. You two have a very bright future ahead and I will be available to help anytime in any way. Thank you, thank you.
Jennifer is very thorough and pays attention to all the details thorough the entire transaction. She catches things up front that might cause a problem later, so as to avoid last minute surprises.
Reply from Jennifer Prater
July 19th, 2025 12:14 PM
I'm really glad to hear that you appreciated my attention to detail and thoroughness throughout the transaction. Catching potential issues early is something I focus on to ensure a smooth experience for you. Thank you for sharing your positive...
read more
for
Excellent communication from start to finish. Not only for us but for the selling agent and title company as well. Received updates so that everyone knew where we were in the process.
Reply from John Helt
July 14th, 2025 04:33 PM
Thank you, Andrea, it was a pleasure working with you!
I'm glad we could make this happen for you and look forward to working with you in the future!
121–130 of 288
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
