
H
Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Marc is smart and extremely good with communication . His personality makes him a great fit for all of my clients. He goes above and beyond.
Reply from Marc Starr
January 7th, 2026 10:00 PM
I appreciate your kind words, Leslie. Effective communication is something I prioritize, and I'm glad to hear that it has been beneficial for you and your clients. Ensuring a positive experience for everyone involved is important to me. If...
read more
Joe was always quick to respond and answer any questions we had along the way. He took the time to explain everything clearly and made us feel confident throughout the entire process. We’re grateful to have worked with someone we trust so much....
read more
Reply from Joe Boggs
January 4th, 2026 02:55 PM
Thank you, thank you Sadie. I'm so grateful your family allowed me to be a part of your first home purchase. The picture you sent of your daughter at Closing warmed my heart.
Marc was very friendly and knowledgeable from start to finish with the process and explained all of the questions we had. So glad to have had his help along the way with our mortgage!
Reply from Marc Starr
January 6th, 2026 09:08 PM
I'm pleased to hear that you felt at ease throughout the mortgage process, Veronica. It's my goal to ensure that all your questions are clearly addressed, and I'm glad to know that my efforts made the experience smooth for you. If you have...
read more
Michael and his team were very helpful every step of the way.
Reply from Michael Shasteen
December 29th, 2025 08:10 PM
Your positive feedback means a lot to me, Kenneth. It was a pleasure to assist you throughout the process. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Highlands Residential Mortgage,...
read more
Joe and his team went above and beyond throughout the entire process.
Reply from Joe Boggs
December 23rd, 2025 03:41 AM
That's what we love to hear. I'm so happy for you guys........again
Easy to reach, timely responses, very knowledgable!
Reply from Marc Starr
December 19th, 2025 03:42 PM
I'm glad to hear that you found me easy to reach and knowledgeable, Jeffrey. Timely and effective communication is a priority for me. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Joe is a brilliant when it comes to the knowledge about mortgages and is a veteran in the industry you can trust. He will make the mortgage process very easy for you. Joe is very responsive and probably you will the get the response in same...
read more
Reply from Joe Boggs
December 15th, 2025 01:39 PM
Thank you so very much Vrush. With new construction we got to spend 10 months working together and I'm grateful for that time because I'm a better person for being allowed to get you know you and your family. I will always remain available...
read more
The response from my clients was that Marc Starr is the the best lender becsuse he actively listened and genuinely cared about helping them find the right program for their budget. He returned calls promptly and has such a happy, pleasant personality...
read more
Reply from Marc Starr
December 15th, 2025 06:00 PM
I'm truly grateful for hearing that your clients had such a positive experience. Listening to and understanding each client's specific needs is a core part of how I work, and it's wonderful to know it made an impact. Timely responses and creating...
read more
I truly appreciate the kindness and eagerness within your company. It was such a pleasure working with your team. Thank you for all your help!
Reply from Michael Shasteen
December 12th, 2025 08:27 PM
I'm glad to hear that your experience with Highlands Residential Mortgage, Ltd. was enjoyable, Melissa. It was a pleasure to work with you, and I appreciate your kind words. If you have any future needs or questions, feel free to reach out....
read more
We cannot say enough wonderful things about Marc Starr and the Highland Residential Mortgage Group. From the very beginning, Marc went above and beyond to guide us through every step of the process, helping make our dream of owning our forever...
read more
Reply from Marc Starr
December 12th, 2025 08:02 PM
Gabriel, your thoughtful words genuinely resonate with me. Knowing that the process was smooth and enjoyable from start to finish is truly rewarding. It was important to me to ensure that both your experience and that of your son were positive...
read more
91–100 of 288
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()