H
Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
David was with us all the way keeping us informed and updated on everything we needed to do and helped with things we were unsure of. There is a lot of things that goes into getting a loan and David made things go smoothly for us.
Reply from David Couch
September 23rd, 2026 03:45 PM
Lieana, I'm glad to hear that I could assist you throughout the loan process and help make everything go smoothly. At Highlands Residential Mortgage, Ltd., we strive to keep our clients informed and supported every step of the way. Thank you...
read more
for
David is just so helpful and on top of everything He is quick, courteous and extremely knowledgeable
Reply from David Couch
September 21st, 2026 02:00 PM
Mark, I'm pleased to hear that you found my assistance helpful and that I was able to meet your expectations with prompt and courteous service. At Highlands Residential Mortgage, Ltd., we strive to provide knowledgeable support to all our clients....
read more
for
His level of help, k owledfe and fenuine care was truly incredible . He made the entire process easy and stress free . Thank you
Reply from David Couch
September 7th, 2026 03:28 PM
Wendy, I'm grateful for your kind words about my help and care during the process. It's wonderful to know that you found the experience easy and stress-free. Thank you for sharing your feedback.
for
The whole overall process and communication was great. They made the process smooth and stress free.
Reply from David Couch
August 24th, 2026 12:43 PM
Lori, I'm happy to hear that the process was smooth and stress-free for you. I appreciate your feedback on the communication as well. If you have any further questions, feel free to reach out.
for
David and his team were very professional and worked diligently on my loan document. i would highly recommend David.
Reply from David Couch
August 3rd, 2026 05:39 PM
Lorenzo, I appreciate your kind words about the professionalism and diligence of my team in handling your loan documents. It's great to know you would highly recommend us. Thank you for your trust!
for
David and team transitioned our file between lenders. Aaron did amazing communicating what was needed and made the execution seamless. Being a fellow mortgage broker primarily, I am pleased to allow the builder's preferred lender handle this...
read more
Reply from David Couch
July 17th, 2026 04:45 PM
Cynthia, I'm glad to hear that transitioning your file between lenders went smoothly with Aaron's effective communication. It's great to know that you felt comfortable in your role while we handled the details. Thank you for trusting us with...
read more
for
Thanks for everythin!!!
Reply from David Couch
July 13th, 2026 05:01 PM
Jelani, I appreciate your gratitude! If there's anything else I can do for you, please feel free to reach out.
for
David help us understand the steps in making sound credit decisions . he walked us through every step of buying our home and he was always available for a phone call or an email and he worked hard to get us where we qualified for our first...
read more
Reply from David Couch
July 3rd, 2026 01:37 PM
Anthony, I'm pleased to hear that you found my guidance on making sound credit decisions helpful. It's great to know that being available for your calls and emails contributed to your successful home buying journey. Thank you for highlighting...
read more
for
⭐⭐⭐⭐⭐My family and I recently closed on our home using a VA loan, and I can't say enough good things about David and Aaron. From the very beginning, they treated us with respect, patience, and professionalism.As buyers navigating the VA loan...
read more
Reply from David Couch
June 10th, 2026 01:11 PM
Juan, I'm truly grateful for your kind words and detailed feedback. It's wonderful to hear that my collaboration with Aaron made a positive impact on your home buying journey, especially navigating the VA loan process. I'm pleased that our...
read more
for
David and team made the process simple and speedy there were no surprises
Reply from David Couch
June 1st, 2026 06:06 PM
Elizabeth, I appreciate your positive feedback. I'm glad to know that you found the process simple and speedy without any surprises. Thank you for acknowledging our efforts.
1–10 of 122
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
