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Highlands Residential Mortgage, Ltd. - Allen,..., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
⭐⭐⭐⭐⭐My family and I recently closed on our home using a VA loan, and I can't say enough good things about David and Aaron. From the very beginning, they treated us with respect, patience, and professionalism.As buyers navigating the VA loan...
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David and team made the process simple and speedy there were no surprises
Reply from David Couch
June 1st, 2026 06:06 PM
Elizabeth, I appreciate your positive feedback. I'm glad to know that you found the process simple and speedy without any surprises. Thank you for acknowledging our efforts.
I felt supported and informed through the process. Everyone one on the team was patient with me and thoruoghly explain the answers to any questions I had. I hope that each of my future home buying experience are like this one.
Reply from David Couch
June 1st, 2026 02:58 PM
Paris, I appreciate your kind words and am glad to know you felt supported and informed throughout the process. It's great to hear that the team's patience and thorough explanations made a positive impact. I hope your future home buying experiences...
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Knowledgeable, prompt, and able to adapt and adjust !
Reply from David Couch
May 29th, 2026 02:10 PM
Deserai, I'm glad to hear that you found my knowledge and adaptability helpful. Your feedback means a lot, and I'm thankful for your kind words.
Between David and Aaron i never lacked support and guidance. Very straightforward and upfront communication, which allowed me to have evertyhing in order ahead of time. I appreciate the entire team inlcluding Dahlia and Erin. Thanks guys!
Reply from David Couch
May 25th, 2026 05:31 PM
Deserai, I'm pleased to know that you felt supported and guided by both Aaron and me throughout the process. It's great to hear that our straightforward communication helped you stay organized. We truly appreciate your recognition of the entire...
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Highlands has always done right by me. David and everyone were helpful, informative, and communicative. We not only had a pleasant experience with our loan, but David helped us make the most informed decisions for financing our new home.
Reply from David Couch
May 19th, 2026 04:34 PM
Zachary, I'm grateful for your kind words and pleased to know that you found the experience with Highlands and my guidance both informative and helpful. It's appreciated to hear that you felt well-supported throughout your home financing journey....
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David explained the home loan process very clearly and kept us updated on what was needed
Reply from David Couch
May 18th, 2026 01:40 PM
Alyssa, I'm happy to hear that my explanations and updates were helpful during the home loan process. Thank you for your kind words and for choosing to work with me at Highlands Residential Mortgage.
Good experience
Reply from David Couch
May 11th, 2026 03:49 PM
Carla, I'm pleased to hear you had a good experience. Thank you for sharing your feedback!
I highly recommend Highlands Residential, they were very frienfly, professional and made my entire home purchase process as smooth as possible!
Reply from David Couch
May 11th, 2026 05:36 PM
Evangelina, I'm glad to hear that you had such a smooth home purchase process with Highlands Residential. Your recommendation and kind words about our professionalism mean a lot to me.
Communication . Efficiency. Responsiveness. Availability
Reply from David Couch
May 6th, 2026 12:34 PM
Lauren, I'm grateful for your kind words. It's appreciated to know that you appreciated the communication and responsiveness. If you ever need anything else, feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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