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Highlands Residential Mortgage, Ltd. - Allen,..., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Everyone was very professional and thorough
Reply from Donald Gothard
May 11th, 2026 03:24 PM
Thank you Gadiel for your continued support, you have been a trusted client for many years and you are much appreciated!
Personal one on one help and explanations
Reply from Donald Gothard
April 27th, 2026 02:42 PM
Joshua, thank you for sharing your insight. Personal one on one assistance is one of our specialties, especially when working with first-time homebuyers. Enjoy your new home!
Great people. Well organized. Good tech platform that is easy to use and navigate.
Reply from Donald Gothard
March 16th, 2026 04:20 PM
Michael, thank you for sharing your thoughts. I'm glad to hear that you found everything well organized and easy to navigate. It's important to me that our tech platform supports a seamless experience. If you ever need further assistance or...
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Donny and his team were extremely responsive and informative throughout the entire process. They communicated clearly at every stage, addressed questions quickly, and made sure we understood each step before moving forward. Their professionalism...
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Reply from Donald Gothard
February 2nd, 2026 07:43 PM
I appreciate you taking the time to offer your feedback, Amy. It's wonderful to hear that you found the process smooth and efficient. I'm glad that my team and I could provide the clarity and support needed to guide you through each stage....
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Communication was great. Very smooth transaction and we closed on time and the rate was great. I recommend Donny if you need a mortgage. Thanks for everything.
Reply from Donald Gothard
April 15th, 2026 08:24 PM
It was great working with you. Thanks again for putting your trust in us.
Debra F. is amazing, efficient, and patient. With so many moving parts, she kept us on track, and was always available when we needed.
Reply from Donald Gothard
April 15th, 2026 08:24 PM
It was great working with you. Thanks again for putting your trust in us.
The loan processing took longer than expected. In the past it was simple. Recent process took too long. latest loan to value limits are very low
Reply from Donald Gothard
April 15th, 2026 08:24 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Debra was incredible. She stays on top of communication and deadlines. i never had to check in for any status nor wonder where we are in the process. Communication makes all the difference in the world.
Reply from Donald Gothard
April 15th, 2026 08:24 PM
I really appreciate the feedback and am looking forward to working with you again.
the team, the communication, the support, everything made it great
Reply from Donald Gothard
April 15th, 2026 08:24 PM
I really appreciate the feedback and am looking forward to working with you again.
They were very helpful all through the process, and got the loan done expeditiously so that I had the cash in time for an investment I was planning. I liked the online signing of a lot of the closing documents, so that I spent less time at...
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Reply from Donald Gothard
April 15th, 2026 08:24 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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0 Professionals at Highlands Residential Mortgage, Ltd. - Allen, TX
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