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Highlands Residential Mortgage, Richardson, TX

A Higher Standard of Lending

Richardson, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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1 Star
1%
Reviews from Web
  • for
    Donna Hambek
    Encompass
    P
    Prakash S
    Denton, TX
    Posted on October 19th, 2020 11:25 PM
    Donna was really professional and her entire team was so easy to work with and really helped us get best mortgage rate for our investment property.She was patient enough to answer all questions all through out the loan origination process.I...
    read more
  • for
    Donna Hambek
    Encompass
    T
    Thomas H
    Wylie, TX
    Posted on October 17th, 2020 07:36 PM
    Donna was always very responsive to all my questions. I can’t thank her enough for making the loan process understandable and easy to navigate Thanks Donna
  • for
    Donna Hambek
    Encompass
    S
    Samuel C
    Richardson, TX
    Posted on October 17th, 2020 04:14 PM
    Donna was always really responsive and helpful! We got a great rate and it was a lot more pleasant process than I expected
  • for
    Donna Hambek
    Encompass
    N
    Natalie B
    The Colony, TX
    Posted on October 17th, 2020 03:58 PM
    Donna always makes the process very fluid and easy! She will always be my go to lady!
  • for
    Donna Hambek
    Encompass
    O
    Olayinka G
    Mesquite, TX
    Posted on October 11th, 2020 03:11 PM
    Donna was very professional, reachable and empathetic throughout our engagement with her, which is the hallmark of all very successful Loan Officers.
  • for
    Donna Hambek
    Encompass
    J
    Jacob H
    Dallas, TX
    Posted on October 9th, 2020 12:24 PM
    Donna was a pleasure to work with. She very helpful walking my wife and I through the refinance process. Donna was always quick to respond to questions and made the process very smooth.
  • for
    Donna Hambek
    Encompass
    A
    Aaron B
    Dallas, TX
    Posted on October 4th, 2020 04:36 PM
    Donna was extremely helpful in this whole process. She was receptive and quick to return email and questions.
  • for
    Donna Hambek
    Encompass
    J
    Jacob H
    Plano, TX
    Posted on October 3rd, 2020 03:01 PM
    The process took too long. The communication we received was delayed and always rushed. We did not feel that we were the priority. Submitted material was lost and had to be resubmitted multiple times.
  • for
    Donna Hambek
    Encompass
    T
    Tiffany L
    Dallas, TX
    Posted on October 2nd, 2020 03:05 PM
    You made this process super easy and quick. We have already referred two friends to you!
  • for
    Donna Hambek
    Encompass
    K
    Kiesha M
    Plano, TX
    Posted on October 1st, 2020 02:51 PM
    We were not provided with the proper updates and time lines throughout this process. We had to continually resubmit paperwork and documents that had been submitted multiple times before. We were informed of required information at the last...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.